> partners on the Softshare VAN also do not pay for traffic between
themselves.<

Wow, I had forgotten that perk.  Nearly all the TPs of my former employer
used the Big Three, so I didn't remember that we had convinced a few of our
TPs to use Softshare Network Services and save us (and them) the transaction
cost.  Maybe it really is a fairy tale.

Art Douglas
Chief Consultant
Blackwater Network
877-464-8915

-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of John
Fiorino
Sent: Thursday, February 22, 2007 10:00 AM
To: [email protected]
Subject: RE: [EDI-L] <Sales>VAN discussion

Samantha,

 

I second (or is that third now..) Art's opinion on Softshare.

 

He's not kidding when he states that he dropped his previous employers
Traffic costs by 90%. I've had very similar results as well. It varies
depending on the 'deal' my customers had in the past with their previous
VANs. After I had an actuary go thru their invoices they quickly realized
the savings by switching to Softshare could offer. (your mileage may vary
but you get the idea). Softshare's pricing policy is public and readily
available on their website. Can't say the same for most anyone else.

 

Mike.partners on the Softshare VAN also do not pay for traffic between
themselves. Another plus for Softshare! Another thorn in everyone else's
side..

 

 

John Fiorino

 

 

  _____  

From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of
Rudolph, Mike
Sent: Thursday, February 22, 2007 12:15
To: Art Douglas; [email protected]
Subject: RE: [EDI-L] <Sales>VAN discussion

 


....and 997/ACKs are freeeeeeee!

Mike Rudolph 

-----Original Message-----
From: [EMAIL PROTECTED] <mailto:EDI-L%40yahoogroups.com> com
[mailto:[EMAIL PROTECTED] <mailto:EDI-L%40yahoogroups.com> com] On Behalf
Of
Art Douglas
Sent: Thursday, February 22, 2007 10:48 AM
To: 'Steve D. Becker'; [EMAIL PROTECTED] <mailto:EDI-L%40yahoogroups.com>
com
Subject: RE: [EDI-L] <Sales>VAN discussion

Samantha,

I will weigh in on Softshare's VAN. When I was with a former employer
and we began having trouble with our bisync connection with Advantis, I
investigated alternatives. I discovered Softshare's VAN and also their
EDI software suite. We selected them as our vendor, and our VAN cost
went down about 90% compared to Advantis. That is, we were paying
10,000 USD per month to Advantis, and we with Softshare the cost was
less than 1,000 USD per month. Our traffic was about 10,000
transactions per month with about 50 TPs.

The level of service was as good, but customer service was immeasurably
better. Softshare charges include a one-time mailbox initiation fee, an
annual mailbox rental fee, one-time setup fee for each trading partner
that needs an interconnect, and a per-transaction fee. No
kilo-characters, no archiving, no interconnection, and the price is the
same regardless of time-o-day. Pre-paid blocks are available which
lower the per-transaction fee.

Softshare has redundant systems around the world, so if the US goes down
and you have connectivity, they will route your traffic through Europe.
They have high-speed interconnection agreements with every VAN I have
ever needed to interconnect to, and when I need an interconnect with a
Finnish VAN none of us had ever heard of, they created a link with them
as well.

They have a good up-time record, except yesterday they couldn't
interconnect with you-know-who. They notified their users of the GXS
problem, kept us apprised, and let us know when the problem was
resolved.

Because nobody who isn't a competitor ever says anything bad about
Softshare, people think it's a fairy tale. But I say, if you buy their
software or services and live happily ever after, it's because you have
good judgment and a great attitude. :) 

I am now a Softshare rep. If you decide to investigate their offerings,
please let me introduce you. It will help me pay my ISP bill so I can
continue to post valuable information for all of you on EDI-L.

Art Douglas
Chief Consultant
Blackwater Network
877-464-8915

-----Original Message-----
From: [EMAIL PROTECTED] <mailto:EDI-L%40yahoogroups.com> com
[mailto:[EMAIL PROTECTED] <mailto:EDI-L%40yahoogroups.com> com] On Behalf
Of
Steve D. Becker
Sent: Thursday, February 22, 2007 6:05 AM
To: [EMAIL PROTECTED] <mailto:EDI-L%40yahoogroups.com> com
Subject: RE: [EDI-L] VAN discussion

Samantha -

I think if you search the archives for this list, you will find a lot of
commentary on various VANs because they are a frequent topic of
discussion.

For my part, I will summarize statements I have made previously
regarding our experience with Inovis: As a VAN, the reliability of their
infrastructure has been good and their customer service has been
acceptable to good. The problem we have had with them is that their
first line of support generally lacks experience and training, and it is
often a struggle to get past them to the people with the knowledge and
authority to actually fix a problem. As an organization, they clearly
value the time of their qualified technical people over their customers'
time. Unfortunately, this situation is hardly unique to Inovis.

Regards,

Steve Becker
Sports, Inc.

-----Original Message-----
From: [EMAIL PROTECTED] <mailto:EDI-L%40yahoogroups.com> com
[mailto:[EMAIL PROTECTED] <mailto:EDI-L%40yahoogroups.com> com] On Behalf
Of
Samantha Scott
Sent: Wednesday, February 21, 2007 6:51 PM
To: gis3 List
Subject: [EDI-L] VAN discussion

That's an excellent idea, use this as a forum to discuss alternatives.

In previous positions I have been a long term Sterling customer so I
don't need sold on them but at this new place my volume is much too
small to warrant fabulous price breaks from all comers. I am interested
in some alternatives and am entertaining new possibilities. Towards
that end, does anyone have anything to offer by way of opinion on
Inovis, EasyLink or others? ICCNet has not returned multiple phone
calls so I have to assume they aren't interested in our money. Opinions
anyone?


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