Steven J. Delaney, PMP, CIR923 Wheatland DriveCrystal Lake, IL
60014847.431.4681 (cell)[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> Public Profiles:LinkedIn:
http://www.linkedin.com/in/stevedelaney
<http://www.linkedin.com/in/stevedelaney> XING:
https://www.xing.com/profile/Steve_Delaney
<https://www.xing.com/profile/Steve_Delaney> My background embraces
presales, sales, post sales, and recruitment activities supporting
Pharmaceutical, Manufacturing, Retail, Transportation, Banking, and
Insurance technology projects. I have comprehensive experience as a
Project Management Professional (PMP) skilled in controlling full life
cycle processes in Sales & Marketing, Call Center, and Customer Service
support. I am formally transitioning from IT Sales to IT Recruitment
and am very excited about this shift in my career. EXPERIENCE: November
2005 to Present, Horizon Technology Partners· Agency
Recruiter; familiar with current online recruiting processes, database
searches, and Applicant Tracking Systems (ATS) used for internet
researching and sourcing. · Hands-on experience with Agency
Sales by converting leads into prospects, placements, and accounts. ·
Aggressive cold calling, passive candidates, screening, presenting
candidates, and negotiating rates and contracts as established by DH&A
polices and procedures.· Business Development: Career
Education Corp. (CEC), Comsys, Sony Entertainment Distribution (SED),
Vance Publishing, MARC Life, · Sourced for: Hospira, Kraft,
Comsys, OfficeMax, MARC Life, CBOE, WW Grainger, CDW, Quaker, Pepsico,
Cognizant, AT&T· Tools include: Salesforce.com, BigBiller,
DataFrenzy, Monster, Dice, ComputerJobs, HotJobs, NetTemps, GadBall,
Yahoo Groups, Google Groups, Cold Calling, Spoke.com, Worktree,
Peopleclick, Procurestaff, ZoomInfo, Guerra marketing, LinkedIn, Xing
(formally OpenBC), VOIP (Skype) and Instant Messaging (MSN, Yahoo, AIM)
October 2004 to November 2005, Deb Hester & Associates
· Agency Recruiter; familiar with current online recruiting
processes, database searches, and Applicant Tracking Systems (ATS) used
for internet researching and sourcing. · Hands-on experience
with Agency Sales by converting leads into prospects, placements, and
accounts. · Aggressive cold calling, passive candidates,
screening, presenting candidates, and negotiating rates and contracts as
established by DH&A polices and procedures.· Sourced for
WAMU, DH&A· Business Development: YUMI Brands, J&J,
Novartis, BMS, BCBS - SC· Tools include: BigBiller,
DataFrenzy, Monster, InfoGist, LinkedIn, OpenBC, VOIP (Skype) and
Instant Messaging (MSN, Yahoo, AIM)
December 1989 to October 2004, Independent Consultant
Abbott Laboratories Sales Support· Coordinated Home Office
Sales Support & Field Sales Reps communications, training, and
certification.· Established corporate business systems
metrics for Call Center Ticket Tracking and IT Change Controls. ·
Liaison between business, technical, third party vendors, purchasing and
quality assurance teams.· Evaluated Sales Systems and
Operations (SSO) Business Readiness Preparedness (BRP) programs. ·
Trained 1500 field sales representatives and 40 sales support staff.
Scrutinize FDA validation tests to ensure compliance with Corporate
Software Quality Assurance Policy v7.0. BankOne / FirstUSA Corporate
Liaison· Corporate liaison for Bank One (formally First
Chicago) and First USA (formally First Card).· Responsible
for several high-profile projects including Century Date (Y2K)
Compliance and Call Center Ticket Tracking and management workflow
conversion.· Marketed an online Public awareness program to
answer customer questions concerning Corporate product support for
desktop applications, testing, and upgrade options Baxter Sales Support
· Upsized a proof of concept Sales Support System from Access
to SQL Server. Blue Cross Blue Shield PMO· Implement Best
practices while directing several projects in supporting the
development, documentation and training of cross-divisional Project
Management Office (PMO) standards, procedures, and quality of
deliverables. McDonald's · Customized Kiosk Management Tool
integrating McDonalds sites with various kiosk partners. Experian
Financial Credit Validation· Developed MasterCard/Visa's
Online Credit Validation System. RR Donnelly & Sons Sales Support and
Online Banking Credit Validation· Creation of customer credit
database system obtained later by Metro mail and used by MasterCard and
Visa for assessing online credit requests. Ryerson Sales Support ·
Reengineered the Customer Management and Support System. SalesLink
Systems, Inc. Sales Tracking System· Specialized in highly
customized Sales Forces Automation (SFA) tools for Fortune 500
Companies.
Target Retail Stores Customer support
· Upgraded registry kiosks in Target Superstores throughout
the Chicago metropolitan area.
Washington Mutual data Center Migration
· Inventoried, prioritized and managed the physical movement
of mission critical servers in transit from Chicago and West-suburban
Data Centers to sites in Texas and Oregon as part of a $400,000 contract
between WAMU and Siemens Business Services.
Waste Management Inc. Sales and Market Analysis and Support
Systems· Managed diverse projects identifying new markets
increasing nationwide and global presence. · Developed a
contract agreement tracking system serving over 400 independent trading
partners. · Provided sales & marketing with large account
penetration analysis. August 1979 - February 1989, US Army Human
Resources and Army Recruiting Command· Team Leader of 5
Recruiter Support specialists responsible for roughly 1500 Army
Recruiters throughout the Midwest, Southwest, and Northwest regions of
the US.· Human Resources administration updating and
maintaining Army personnel records.· Screening Army Sergeants
First Class (SFC - E7) to appear before annual promotion boards.
Education:· DePaul University, Chicago, Illinois, CCP,
1987· College of Lake County, Grayslake, Illinois, AA Degree,
1986· Currently completing Bachelors through DePaul's
School of New learning, a distance learning program with allows for
flexibility with work time schedules, training and resources, materials,
and interaction with student peers though online technology.
Soft and Technical Skills:
· Able to establish appropriate work-flows and adhere to them
· Able to focus on routine tasks for long periods
· Detail oriented
· Exceptional communication and interpersonal skills
· Extremely Proficient with all Microsoft Office products,
expert with MS Outlook, Word and Excel
· Extremely teachable and open to new ideas an out of the box
thinker
· Familiar with Recruiting applications such as ATS and
Customer Management Systems
· Great phone presence
· Internet researching and sourcing quickly spot
resumes that hit the sweet spot
· No fear of cold-calling
· Organizing tasks and time management
· Patient and persistent with follow through
[Non-text portions of this message have been removed]
...
Please use the following Message Identifiers as your subject prefix: <SALES>,
<JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC>
Job postings are welcome, but for job postings or requests for work: <JOBS> IS
REQUIRED in the subject line as a prefix.
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/EDI-L/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/EDI-L/join
(Yahoo! ID required)
<*> To change settings via email:
mailto:[EMAIL PROTECTED]
mailto:[EMAIL PROTECTED]
<*> To unsubscribe from this group, send an email to:
[EMAIL PROTECTED]
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
