On Jun 6, 2007, at 1:26 PM, Tracy wrote: > Does anyone currently provide EDI-related SLAs to their end users? If > so, what aspects of EDI do you cover in the SLA(s)? What steps did > you take to create the SLA? Would you be willing to share a sample? These documents may help. They are not called SLAs but include most items found in SLAs:
Recommendation N°. 26 - The Commercial Use of Interchange Agreements for Electronic Data Interchange <http://www.unece.org/cefact/recommendations/rec26/ rec26_1995_r1133rev1.pdf> Recommendation N°. 31 - Electronic Commerce Agreement <http://www.unece.org/cefact/recommendations/rec31/rec31_ecetrd257e.pdf> Recommendation N°. 32 - E-Commerce Self-Regulatory Instruments (Codes of Conduct) <http://www.unece.org/cefact/recommendations/rec32/rec32_ecetrd277.pdf> <http://www.unece.org/cefact/recommendations/rec32/rec32_01cf14e.pdf> Klaus ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix. Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
