Don't bother with this software. All functions of it are so limited it's ridiculous. My company purchased it and spent thousands of dollars for "custom mapping" and "support" all of which, I found out later, could have easily been done with the flip of an internal switch within the software. If you do manage to get around your installation issues; you'll have to pay out the wazzo to turn on additional features which they claim are "out of the box".
Good luck. --- In [email protected], "Laurie Englehart" <[EMAIL PROTECTED]> wrote: > > > Company was 1EDISource > Software was their 852 Reporting Tool > > I was a little surprised myself when I discovered that the software > did not come with installation instructions. If I knew how to post a > screen shot here, I would provide a screen of what I am able to see. > > I do have to give the support lady credit, she did provide for me the > help file but that did not contain any installation information. > > To me, it looks like the disk that I received is not the most current > version of the software. The "newest" date on the files contained on > the disk is 4/15/2003 > > The setup.stf file has this: > App Name 852 Reporting > App Version 2002-07-29 15:00:43 > Frame Caption 852 Reporting Setup > Dialog Caption Base 852 Reporting > Usage String Usage: Setup > About Box String Copyright, 1 EDI Source, Inc., 2000, All > Rights Reserved\n\nThis installation was created using the Visual > FoxPro Setup Wizard. > > > And a README.TXT buried within a folder has this: > 852 Reporting Build 1.1.5 for Windows 98/NT/2000/Me > Read Me 11/08/2002 > Copyright (c) 2000-2001, 1 EDI Source, Inc. All rights reserved. > > This patch updates 852 Reporting version 1.1.X to version 1.1.5. > > ****note the lack of Windows XP and the date is 6 years old.***** > > > I was also told prior to purchase that this software would provide > for us 9 unique reports. The reports listed on the disk total 6. When > I had installed the software how I thought it should be done, I was > able to retrieve only 4 unique reports and 2 that were duplicates. > > The setup.inf only lists 6 reports... > > > I requested from the sales rep multiple times what the current > version number is supposed to be to make sure that I received what I > was supposed to but I keep getting the same answer, that I had > refused to purchase support hours and they can't help me unless I pay. > > > > --- In [email protected], Dave Records <dave@> wrote: > > > > Laurie, It would be very beneficial to all of us on this list if > we > > knew what the software was. I've never encountered that type of > > situation in 10 years of EDI consulting. > > > > Dave Records > > > > > > > > Records Consulting, LLC > > Grand Rapids, MI > > Email: dave@ > > > > > > > > > > > > On Aug 20, 2008, at 8:19 AM, Laurie Englehart wrote: > > > > > I have come across an unusual situation, at least it is a > situation > > > that I have not come across in the past 10 years of doing this EDI > > > thing. > > > > > > I purchased a certain software and upon receiving the software, > the > > > installation instructions for this software was not included. It > did > > > include a LOT of advertising for their other offerings, but > nothing > > > on the installation of the product. I thought this was quite odd > > > since even extrememly simple programs include some kind of > > > installation instructions. > > > I contacted the sales rep on many occasions asking to receive the > > > installation instructions. When that was refused, I asked the rep > to > > > verify what the current version of this software was supposed to > be > > > so that I could verify that I have received the current version. > That > > > also has been refused. > > > > > > This is what I have been offered, I can purchase 10 hours of > support > > > so that they can install it for me (what happens when I have > system > > > failure as I did just recently and had to replace my HDD??) or I > can > > > receive a refund for the purchase. I am obviously going to > request a > > > refund, the software is useless to me without being able to > install > > > it. > > > > > > Has anyone else come across a company that will not provide > software > > > version or installation instructions without paying $2,000 in > > > unneeded support? Or have I just been spoiled by Sterling > Commerce, > > > Inovis, etc that they actually provide installation instructions > as > > > well as the software version that you have received? > > > > > > Thanks!! > > > > > > > > > > > > > > > > > [Non-text portions of this message have been removed] > > > ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
