Sounds like you need to sit down with your business side and engage the 
customer's business side in a mutual discussion.

I may be a case that you need to create item level UPC's if you want to keep 
this customer's business.  But in the end, ultimately you need to engage the 
business side of your company and the customers, who will have the final say in 
how to proceed.

[email protected]



________________________________
From: cfoster_4658 <[email protected]>
To: [email protected]
Sent: Fri, August 27, 2010 9:37:43 AM
Subject: [EDI-L] Random Weight Items without item UPC in ASN 856

  
I am running into some issues with the ASN 856, where our random weight inner 
packs do not have an item UPC.

So, we have a major client who sends us their orders by the CASE. We return 
CASE 
UPC, but on random weight, there is no ITEM UPC. Our ASN 856 files get rejected 
more often than not because this client orders a lot of random weight items. 


Upon discussing with client team, I was told that each store orders by item 
UPC, 
so they expect to get back item UPC.

Very odd, because we don't ship to the "stores", we don't get item level 
orders, 
and we have no real solution for this. 


My industry is Foods, both retail and food service.

Has anyone had this same issue, any resolutions? 





      

[Non-text portions of this message have been removed]



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