Did you try to put in a high priority support ticket? I believe the reason you can't reach their AS2 (or any support team) is that they usually will only respond for a specific, documented support issue. By documented, I mean, a support ticket. Ken [email protected]
From: Donna <[email protected]> To: [email protected] Sent: Tuesday, May 3, 2011 1:41 PM Subject: [EDI-L] GXS AS2 Connectivity Hello all, We use GXS AS2 connectivity and since approx 9:30 am EDST today, we have been receiving error MDN's from GXS. Can't reach their AS2 support team by phone and don't have a clue as to what the issue is. Does anyone have any info ? Thanks in advance, Donna Kukla [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
