@Donna GXS had a connectivity issue Tuesday am that was triggered by a planned rollout of an AS2 Certificate renewal, and GXS sent out replacement certificates to anyone impacted. In case you haven't received your replacement certificate, you can email [email protected] with your AS2 ID(s) in the body of the message or contact the Support Center ([email protected], 800-334-2255, 301- 251-6510).
Doug [email protected] --- In [email protected], Ken Etter <edispec@...> wrote: > > Did you try to put in a high priority support ticket?  >  > I believe the reason you can't reach their AS2 (or any support team) is that > they usually will only respond for a specific, documented support issue. By > documented, I mean, a support ticket. >  > Ken > edispec@... > > From: Donna <dkukla@...> > To: [email protected] > Sent: Tuesday, May 3, 2011 1:41 PM > Subject: [EDI-L] GXS AS2 Connectivity > > >  > Hello all, > We use GXS AS2 connectivity and since approx 9:30 am EDST today, we have been > receiving error MDN's from GXS. Can't reach their AS2 support team by phone > and don't have a clue as to what the issue is. > Does anyone have any info ? > Thanks in advance, > Donna Kukla > > > > > [Non-text portions of this message have been removed] > ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
