On 14 Jan 2004 21:31:55 -0800, [EMAIL PROTECTED] (Smooth) wrote: > My company has a consumer hotline which we field comments(ususally > complaints) from consumers of our products. I want to be able to > compare the monthly frequency of these calls to the actual product > refund frequency. I've already plotted both and it appears that there > is little, if any, ability to predict future product losses based upon > the hotline calls. However, I want to be able to demonstrate this > mathematically. What is the best statistical way of accomplishing > this?
I posted to this in sci.stat.consult. If this is a real problem, the data-collection is what is apt to be so bad as to prevent any useful conclusions.... -- Rich Ulrich, [EMAIL PROTECTED] http://www.pitt.edu/~wpilib/index.html "Taxes are the price we pay for civilization." . . ================================================================= Instructions for joining and leaving this list, remarks about the problem of INAPPROPRIATE MESSAGES, and archives are available at: . http://jse.stat.ncsu.edu/ . =================================================================
