+1 for stackoverflow. SO is the go-to platform for all developers. It's a no-brainer for open source projects, just like Github.
Le mercredi 3 août 2016 10:18:04 UTC+2, Xavier Antoviaque a écrit : > > Hi Shauna, > > Thank you for doing this! > > The list of requirements looks fine, I agree that it would be better - > searching the Google ML archives for a given question is definitely not > very good. > > Given the requirements you list, I imagine you are already considering it, > but my vote would go to using StackOverflow for this. It's not free > software, but the data is exportable, it is really good at doing this job, > and - perhaps most importantly - that's where people (and Google search > results) turn to naturally. There is already an "edx" tag, with plenty of > questions to answer there already: > http://stackoverflow.com/questions/tagged/edx > > -- > Xavier > @OpenCraft <http://opencraft.com/> > Schedule a meeting <https://calendly.com/antoviaque> > > > On Wed, Aug 3, 2016, at 03:15, Rizky Ariestiyansyah wrote: > > Based on the needs from google docs here's my suggestion > > 1. Answerhub - > http://www.dzonesoftware.com/products/answerhub-feature-list (this > software upgraded version from open source OSQA) > 2. Askbot - https://askbot.com > > Hope it help. > > > On Wednesday, August 3, 2016 at 2:44:00 AM UTC+7, Shauna Gordon-McKeon > wrote: > > Hello Open edX community! > > The open source team here at edX has been talking a lot recently about how > we can do a better job of making sure community members have access to the > resources you need to troubleshoot problems and get your questions > answered. Right now the most common avenues for getting support are our > mailing lists and Slack channels, but these tools don’t allow us to easily > track frequently asked questions or see how often questions are going > unanswered. > > We want to find a better tool so we can better help the community. We’ve > brainstormed a list of requirements here: > https://docs.google.com/document/d/1J0P2hNXH7hdyxbqi8OCndNrUoxrOXDAbvIGalG6v7qU/ > > Here’s where you come in: we can only see one side of the support > experience. We don’t know what, from your perspective, the biggest > problems are and the most appealing solutions might be. So please, feel > free to suggest additional requirements, and to let us know which of our > existing requirements are most important to you. You can do so by adding > to this thread in the edx-code mailing list. > > If you’ve got tool suggestions as well, we’d be happy to hear them! Once > we’ve got our requirements list set, we’re going to evaluate the most > promising options. > > Looking forward to seeing your feedback! > > Best, > Shauna > > > -- > You received this message because you are subscribed to the Google Groups > "General Open edX discussion" group. > To view this discussion on the web visit > https://groups.google.com/d/msgid/edx-code/8b77ea38-b837-42ff-9c82-15eb33e3b02e%40googlegroups.com > > <https://groups.google.com/d/msgid/edx-code/8b77ea38-b837-42ff-9c82-15eb33e3b02e%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > > -- You received this message because you are subscribed to the Google Groups "General Open edX discussion" group. To view this discussion on the web visit https://groups.google.com/d/msgid/edx-code/b3c2ac00-a7c1-4db6-9741-232bd286e342%40googlegroups.com.