<vendor>
Hi William.
I've spoken with our support department, and I can assure you that
they are committed to helping you.
I would suggest that you contact our support department at
[EMAIL PROTECTED] or 1-888-232-7878.
I would also recommend our Support home page:
http://www.bea.com/support/index.jsp
</vendor>
-- Rob
On Mon, May 21, 2001 at 11:36:01AM -0700, William Allen wrote:
> this may be a vendor specific question and perhaps shouldn't be posted here.
> but I'm unsure as to the correct forum. I cannot get any assistance from
> BEA. they have sent us the wrong licenses on several occasions, refuse to
> provide documentation, and make no progress on any of the cases we send
> them. when I ask about this, they simply state I am the only one with these
> difficulties and that everything is perfect in BEA land except in our case.
> ...........I have a hard time believing that. any other experiences out
> there?
>
> -wil
>
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