Hey Damien, thanks a lot for the quick answer. By the way, I saw you at LINUX TAG and really enjoyed your funny hour. The "testing-calls" with your girlfriend were hilarious!
2008/6/12 Damien Sandras <[EMAIL PROTECTED]>: > Hi, > > Le jeudi 12 juin 2008 à 19:40 +0200, wonder75 a écrit : >> Hi. >> We are running an Asterisk setup in a call center. >> The Agents use SIP-softphones to connect to the Asterisk-server via >> local office LAN (no NAT). Asterisk is connected to an E1 line with a >> Digium Te122. The Agents are using Ekiga for Windows as softphone at >> the moment. >> >> Our problem: sometimes, after being a couple of minutes into a call, >> the called party can't hear our agent anymore, the agent can hear the >> called party fine. this happens randomly in every 20th call or so, it >> doesn't happen at all for some agents. >> >> i am puzzled where to start to search for the error? is this probably >> an Asterisk/zaptel problem or would the error rather be on the >> softphone/windows side? The microphones are still working when that >> happens, the talk-volume indicator bar is working in ekiga, but the >> called party can't hear. >> > > Try to disable echo cancellation in the preferences. I think it should > fix your issue. > > There is a bug in the software echo canceler. > -- > _ Damien Sandras > (o- > //\ Ekiga Softphone : http://www.ekiga.org/ > v_/_ NOVACOM : http://www.novacom.be/ > FOSDEM : http://www.fosdem.org/ > SIP Phone : sip:[EMAIL PROTECTED] > > > _______________________________________________ > ekiga-list mailing list > [email protected] > http://mail.gnome.org/mailman/listinfo/ekiga-list _______________________________________________ ekiga-list mailing list [email protected] http://mail.gnome.org/mailman/listinfo/ekiga-list
