Excerpts from Mariano Mara's message of Thu Apr 01 09:51:11 -0300 2010: > Excerpts from Eugen Dedu's message of Thu Apr 01 06:03:22 -0300 2010: > > Mariano Mara wrote: > > > Excerpts from Eugen Dedu's message of Wed Mar 31 15:21:31 -0300 2010: > > >> Mariano Mara wrote: > > >>> Excerpts from Eugen Dedu's message of Wed Mar 31 06:23:30 -0300 2010: > > >>>> Mariano Mara wrote: > > >>>>> Hi all, > > >>>>> I'm using Ekiga in Ubuntu 9.10. The version is 3.2.6 (installed from > > >>>>> ppa) and I use it with my company Asterisk PBX. > > >>>>> The problem I have is that although I can connect to the PBX, when > > >>>>> somebody call me (the popup informing me about the call appears > > >>>>> without > > >>>>> problem), as soon as I try to accept the call, the whole ekiga > > >>>>> totally > > >>>>> freezes and I have to kill it (the call always ends in the > > >>>>> voicemail). > > >>>>> As per the instructions I read in the wiki, I installed ekiga-dbg to > > >>>>> see if I can get a meaningful message about the error so I run > > >>>>> $strace -osalida.txt ekiga > > >>>> It's not strace which needs to be run, but gdb, as shown in the wiki > > >>>> (please also execute with -d 4 in the same time). Afterwards, attach > > >>>> the whole output. > > >>>> > > >>>>> and reproduce the error. I get a log file with more than 62300 lines > > >>>>> in > > >>>>> it. How can I know if something useful is in it? Should I attach the > > >>>>> whole file to the bug system? > > >>> > > >>> Ok, thanks for your feedback. I think I get it right this time. > > >>> Here's the link to the full log of gdb: > > >>> http://freebsd-gnome.pastebin.com/0NETT2R8 > > >>> > > >>> Although this time, when I try to reproduce, I can answer the call > > >>> but > > >>> ekiga freezes when I hangup on the ekiga side (In my cellphone I can > > >>> still heard the noises coming from the ekiga side, just like I > > >>> didn't hang), > > >>> hope this log contains enough information for you to help me out. > > >> This is a bug involving alsa > > >> (https://bugzilla.gnome.org/show_bug.cgi?id=593064) or pulse. > > >> > > >> I do not know what to do, maybe trying without pulse. > > >> > > >> http://mail.gnome.org/archives/ekiga-list/2010-March/msg00006.html might > > >> help too. > > >> > > > > > > Thank you very much for your advice. I changed the default options in > > > "audio devices" to HDA Intel (PTLIB/Alsa) in my Dell and it's now working. > > > The funny thing is that the default option is "Default (PTLIB/Alsa)" so > > > I thought they were the same and I didn't try with it when I first got > > > this issue. > > > Anyway, it's now working. > > > > Well, I didn't think either. Could you please make a few more tests > > (trials) to really confirm that changing from Default to HDA Intel > > solves the issue? > > > For sure. Will ask my colleagues to help me with a few calls and let you > guys know how it goes. If there is any extra detail I can provide > (software or hardware versions) so folks in Ubuntu or with similar > configurations like me can save time with this little bug, please let me > know (since I'm not really into the sound software stuff). > > Mariano
Ok, I did a few calls (I even talked to my aunt) and I got a few calls and it seems to be working great. The only issue I have is that I cannot exit cleanly (is the word correct?) the application: ^Q closes the application but I can still see Ekiga's icon in my indicator applet. If I check processes I see it's still running so I have to kill it manually. Of course this is no stopper since I have ekiga open at all times but nevertheless I mention it. Mariano _______________________________________________ ekiga-list mailing list [email protected] http://mail.gnome.org/mailman/listinfo/ekiga-list
