On 02/11/10 10:00, [email protected] wrote:
On Tue, 02 Nov 2010 08:35:40 +0100
Thierry Simonnet<[email protected]> wrote:
The blocking point is network configuration if you are behind an ADSL
box or a firewall.
Yes, this is exactly the problem they are unable to deal with, maybe better
diagnostic messages and the possibility to change the configuration through the
program could help.
Most windows users I know are not familiar with the command line so it is
almost impossible for them to run ekiga -d 4, collect the debug output and mail
it to the ekiga-list, most of them do not even know there is a mailing list.
Even if someone were able to suggest them how to reconfigure Ekiga for their
specific ADSL box, a good knowledge of the file system, the ability to use a
text file editor, and understanding the format of ekiga.conf would be required.
This is not common among Windows users.
Sadly and often the efforts end up with the statement/question
"Your program doesn't work, why don't YOU use Skype?"
Hi Antonio, and glad to hear from you!
I completely agree with you. Unfortunately, I do not (yet) have enough
knowledge in NAT and network access. Moreover, we need to know
*precisely* what the error each person has, in order to either fix the
error, or add a string explaining the error to the user.
Finally, the urgent thing right now is to make a new unstable release,
so the regressions compared to the stable release are priority (in my
opinion, it is what I work on).
--
Eugen
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