This was based on a report from a customer.  Nobody at the factory had
noticed it.  So they ran over to check stores and found out that the
vendor had shipped a batch of front panels with the wrong hole size.

I wish I had got one.  I could use the spare front panel for homebrew
projects.  :=)

Alan N1AL


On Thu, 2010-12-16 at 16:29 -0800, [email protected] wrote:
> I just received a e-mail from Elecraft that my front panel has the holes for 
> the push buttons punched to big,
> 
> and they are sending me a replacement panel.
> 
> I would never noticed it as the the error is so small.  I have equiptment in 
> the shack that has a bigger gap than that.
> 
> Now this is what I call real customer service, how many other mfg. would do 
> this?
> 
> I don't know if the crew at Elecraft ever sleep.  they just keep improving 
> there products with up grades,
>   
> I can't wait to see just what they have hidden in the back room under 
> development for next year.
> 
> I wish a Very Merry Christmas & Happy New Year to all at Elecraft  and I hope 
> the next year for them is better than this one.
> 
> ED K7WIA
> 
> 
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