Just a little follow up on my email. It has been my experience that when I have a contact with Elecraft about a support issue, it is way better than 99% of the companies out there. My only issue is that 50% of my calls or emails went unanswered. It would seem that I just had bad luck, maybe calling or writing at a bad time when the staff was under deadline pressure or something like that. All I know is that when I do talk to someone they always say it "is crazy" around here. Maybe some students from a coop program could help out occasionally. Very low cost. None the less, like I said once the contact is made, it is fabulous. I got a call today, from someone at Elecraft who is on vacation, and wants to do whatever he needs to to rectify my situation. Like I said, the support is way better than most companies. I would just like to have a better chance of a response than 50%.
Tom -- View this message in context: http://elecraft.365791.n2.nabble.com/Problems-with-knobs-K3-tp7115008p7130790.html Sent from the Elecraft mailing list archive at Nabble.com. ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
