I purchased and built my K3 sn #6226 a couple of weeks ago. Since that time I have added, one at a time, two more roofing filters in addition to the 2.7khz and one more that I got with the kit. Adding those two new filters a week or so apart apparently uncovered an issue with the latest version of the K3 utility program. When I moved the 2.7khz filter, each time the software wouldn't let me select SSB TX for the filter in its new slot. The radio button for apply, never activated. I had to go to the K3 and run config and change the SSB TX to the correct filter.
I wrote an email to Elecraft K3 support to describe what I thought was either a software issue or a brain dump on my part. Gary forwarded my issue to Dick who I believe wrote the software for the K3 utility. After a number of emails back and forth, Dick asked me to forward my config file to him. I did so this morning and just got an email from him that he had uncovered the problem and fixed that particular line of code. He sent a new version of the K3 utility. Do you suppose that this would have happened in a few days with any if the IKY rigs? Doubtful. Probably not with our other American companies either but with Elecraft, a few emails, and the issue was resolved in roughly 24 hours. Kudos again to a great service company, never mind their superb gear! John KE4D ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
