Larry and all, I have a High Sierra HS-1800 Pro which has served me well over the years as a "HOA-Buster". I have it mounted on a pipe in a bucket of cement in my back yard, with the radials spread out. Works great. Like you, I've done the maintenance and replaced the springs a couple of times. However -- the antenna is supposed to work on 6 meters with the whip removed, and I've never been able to get that working -- the SWR is just out of sight. I contacted High Sierra by email and phone about that and a couple of other minor issues and, regrettably, I have to agree with you on the customer service side of things. The best I was ever able to get out of them was "it should work", and "you must be doing something wrong". I gave up and the matter was never resolved.
However, the antenna otherwise continues to work well and still serves its purposes today. I generally give most companies the benefit of the doubt so I've never made a big deal over this. But, in retrospect and after reading your posting, I've gotta agree. Steve, AI7AZ Vail, AZ On Wed, Apr 25, 2012 at 2:13 PM, Larry Libsch <[email protected]> wrote: > Eric, Group - > > I own a High Sierra screwdriver antenna purchased in 2001 and > used portable on the back of my RV all around the US and Canada. The > antenna has needed several new contact springs, but has provided > reliable service given regular maintenance. However, my experience with > Jim and with High Sierra customer service has been consistently poor. No > customer service by phone, emails unanswered. I have found Jim to be > arrogant, offensive and unhelpful. This is a strong statement, but it > accurately reflects my experience. My unit has served me well but I > would not consider buying another antenna from this company. > > > > K4KGG, Larry > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
