Sorry, I was responding to the wrong post. While the content is valid for what it is, it is in response to a post on the KX3 Yahoo Group, and has nothing to do with the K3 AGC.
73, Don W3FPR On 5/7/2012 10:53 PM, Don Wilhelm wrote: > Bill, > > True, true -- but the situation with the KX3 is different than what has > transpired with previous products. > Previously, the conversations of the Field Testers have been on a > private forum. While that is still true with the KX3, there is a lot > more information that is "in the open". My guess is that it is due to > the KX3 Yahoo Group, where a lot of questions are posed. Wayne and Eric > have been willing to respond to a number of those questions, and I > believe that has set the stage for the present level of 'openness'. > > From my standpoint, "Thank You other Elecraft customers" for being > patient while the process of final development, Field Test, and > production ramp-up are taking place. There are a few that expect > immediate results to problems, but for the most part, customers have > been very accepting of the inevitable delays in (optimistic) plans, and > the resulting turmoil that each delay can create inside Elecraft. > > Delays in the original plan (SWAG) are inevitable. It is impossible to > attempt to predict the schedule of another company ( read 'supplier') > until you have commitments for price, quantity and schedule in place, > and that is difficult to accomplish unless you have real numbers that > the supplier can quote on. That is only one of the possible things that > can happen. > > I have observed that the KX3 plan and schedule has been more open and > transparent than most previous products. Whether that is good or bad > depends on the customer acceptance of supplier delays, field test > reports that result in tweaks to the product, or problems in training > new people to enable ramp up to full production status. > > So far "all is well", but the future remains to be seen. > > 73, > Don W3FPR > > On 5/7/2012 10:25 PM, Bill Frantz wrote: >> As a retired software developer, what amazes me is the way Wayne >> and company are performing their beta test. No NDA. It looks >> like almost anyone can sign up. Problems and future intentions >> are discussed in a public forum. I am blown away that a company >> would act this way. It is very refreshing. >> >> Cheers - Bill, AE6JV >> >> On 5/7/12 at 14:41, estept...@gmail.com (Tony Estep) wrote: >> >>> This is a real-life example of a terrific attitude toward customer >>> satisfaction. When this issue was first raised, the company could have been >>> defensive and simply asserted that there was no problem -- those of us who >>> have been doing this for a while can easily think of nearly identical >>> situations wherein other ham manufacturers have done exactly that. Indeed, >>> there were comments on this reflector offhandedly dismissing the queries >>> about "signal mush." But not from the design team; they took it to heart >>> and dug through the problem with a serious desire to replicate it if >>> possible, and to figure out the source and attack it. And did it right in >>> the middle of the big production crunch with the KX3, and with no specific >>> financial payoff in mind. The payoff is in knowing that no stone has been >>> left unturned to make the K3 the best DX/contest machine it can be, and >>> that the hams who appreciate that will spread the word. >> ------------------------------------------------------------------------- >> Bill Frantz | The first thing you need when | Periwinkle >> (408)356-8506 | using a perimeter defense is a | 16345 >> Englewood Ave >> www.pwpconsult.com | perimeter. | Los Gatos, >> CA 95032 >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:Elecraft@mailman.qth.net >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
