I hope that you had the manners to send her a Thank You, then. I suspect you did.
We all had manners back then, seems like. Today, we have Elecraft to thank for a very professional interface and working relationship, and we all should reciprocate with 1960's manners. It's a pretty easy habit to fall back into. I know it's appreciated when we do. 73, matt W6NIA On Thu, 15 Nov 2012 20:12:40 -0800, you wrote: >Way back in the early 1960's I needed to do some repairs to a National HRO50 >receiver I had been given by a great mentor, Field Gray - W6HUA (Jack Webb's >art director on the old "Dragnet" TV police dramas). > >I needed a schematic so I wrote National asking if they had a manual for the >receiver even though it was built >20 years previously. > >Weeks went by and then, one day I got a big envelope in the mail. It was an >original Owner's manual for the HRO with a hand-written note inside from a >secretary explaining that she was very sorry for the delay but she had spent >many hours digging through old files to find the manual. She hoped it had >everything I needed and, of course, no charge. It did. > >The next company I ran into with customer support like that was Elecraft in >2000. > >73, Ron AC7AC > > > > >______________________________________________________________ >Elecraft mailing list >Home: http://mailman.qth.net/mailman/listinfo/elecraft >Help: http://mailman.qth.net/mmfaq.htm >Post: mailto:[email protected] > >This list hosted by: http://www.qsl.net >Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
