Like just about any service, it's often the person you are interacting with who defines your experience of the whole organization.
In our rural neighborhood my mailbox is several hundred yards from the house. Whenever I get a package too big for the mailbox, the mail carrier makes a side trip to my front door to deliver it in person. I don't know if that's according to the USPS rules, but what matters to me is that service is what our mail carrier, Karen, chooses to provide. 73, Ron AC7AC -----Original Message----- I've had a lot of trouble with the postal service. They now refuse to deliver packages to my house. They apparently found a rule that says if your house is more than 1/2 mile from the public roadway, they don't have to deliver parcels. So to save the driver 5 minutes delivering to my house I have to make a 1-1/2 hour round trip to the post office to pick up my package. FedEx, UPS, OnTrack and all other delivery companies do deliver to my house. But not the postal service. My experience is that USPS is a big, bureaucratic, semi-governmental organization that doesn't care about its customers. Alan N1AL ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
