Hi Johnny Yes I know. I built the K2/100, K3/100, KPA500 and KAT500 all from kits. All bought in USA (and hand carried to Denmark) I am a big fan of the Elecraft K-family. Don’t misunderstand.
But sending a KPA for repair is expensive even if you take out the transformer as Elecraft will request you to do. I had to do it and one of my friends (OZ8SW) also had to send both his KAT and later his KPA for repair. If you live in USA, Elecraft will pay for the shipping from Elecraft to the customer. But for customers outside US the customer must pay for shipping both ways (also if using an Elecraft associated repair service in Italy). And that is not providing equal service to all customers. That’s my only point. 73 and thanks for your mail. /OZ4UN Poul-Erik Fra: Johnny Siu [mailto:vr2...@yahoo.com.hk] Sendt: 24. september 2014 16:58 Til: Poul Erik Karlshøj (PKA); Gary McKelvie Cc: Elecraft Reflector Emne: Import Costs from America Most of the elecraft products are modular in design. In other words, it is quite easy to identify a problematic PCB / Module. You can simply send the problematic module back to Elecraft for repair. Shipping costs for a module or PCB are very afffordable If you buy the kit version, you will be familiar with the way to dismantle the radio / linear amplifier. For overseas users like me, it is attractive to buy elecraft gears from the view point of future maintenance easiness. There is not any elecraft dealer in Hong Kong. We all bought direct from USA. I am very satisfied with elecraft's quality and after sales service support. Similarly, there is no repairing facilities in Hong Kong for all major ham gear manufacturers. 73 Johnny VR2XMC 寄件人︰ Poul Erik Karlshøj (PKA) <p...@telepost.gl<mailto:p...@telepost.gl>> 收件人︰ Gary McKelvie <gary.mckel...@btinternet.com<mailto:gary.mckel...@btinternet.com>> 副本(CC)︰ Elecraft Reflector <elecraft@mailman.qth.net<mailto:elecraft@mailman.qth.net>> 傳送日期︰ 2014年09月24日 (週三) 10:49 PM 主題︰ Re: [Elecraft] Import Costs from America Hi Gary I have done that with my K2, K3 and KPA/KAT500. However you should take into account (I did not) that for any repair (including warranty repair) you will have to pay for the shipping both ways when not being in the US. Shipping the KPA is not exactly cheap. I happen to know for a fact :-( I have suggested that Elecraft provide the same service for all, America's and others alike. But dont think it is going to happen. However, I dont know the probability for any of these to need repair for a given period. Maybe it is not an issue after all. Can someone give a figure? How many K3s and KPA500 and KAT500 are sent for repair in a year (and how many units are out there)? 73 de OZ4UN > Den 22/09/2014 kl. 08.05 skrev "Gary McKelvie" > <gary.mckel...@btinternet.com<mailto:gary.mckel...@btinternet.com>>: > > Hi to the list, > Once again this list has answered my question. > Thank you to all who have replied on list and direct to me. > Much appreciated. > Once I'm in a situation to I will be ordering direct rather than pay a dealer. > 73 Gary G7USC > > Sent from my iPhone > >> On 22 Sep 2014, at 04:26, Don Palmer >> <d.pal...@btinternet.com<mailto:d.pal...@btinternet.com>> wrote: >> >> Hi all you pay is VAT I have bought a KPA 500,2xP3 and 2xKAT500 and all have >> only had VAT. >> Good luck on what ever you do. >> Don G6CMV >> >> Sent from my iPad > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net<mailto:Elecraft@mailman.qth.net> > > This list hosted by: http://www.qsl.net/ > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to p...@tele.gl<mailto:p...@tele.gl> ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net<mailto:Elecraft@mailman.qth.net> This list hosted by: http://www.qsl.net/ Please help support this email list: http://www.qsl.net/donate.html Message delivered to vr2...@yahoo.com.hk<mailto:vr2...@yahoo.com.hk> ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
