Ahh yes ... how easy it is to forget that ham radio is a global hobby. I too worked in a secure facility for many years, I can't imagine what a phone call placed to another country would have generated.

I'm pretty sure a bunch of the Elecraft employee crowd watch this list, I know some of them, and I know the "Heavy Breathers" do, I think you'll hear from them, maybe even at an appropriate time for you. The company has a huge reputation for keeping their customers happy.

Stay safe Enzo, hope winter is treating you well

73,

Fred K6DGW
- Northern California Contest Club
- CU in the 50th Running of the Cal QSO Party 3-4 Oct 2015
- www.cqp.org

On 6/9/2015 6:49 PM, Enzo Adrian-Reyes wrote:
Problem is I am in Australia, I work full time, I don't have the right TZ
to call them, where I work I am not allowed to make unauthorised calls to
the outside since I am in a secure facility making this practically
impossible to do.

On Wed, Jun 10, 2015 at 11:10 AM, Joshua Gould <[email protected]> wrote:

I would call them tomorrow...  You'll get much faster service...

72,
Joshua Gould
K8WXA
EM89pn

KX3 # 7480

NAQCC # 7704
OMISS # 9948
4sqrp # 990
FP # 3579

On Tue, Jun 9, 2015 at 8:59 PM, Enzo Adrian-Reyes <
[email protected]> wrote:

I have contacted elecraft I did so , yesterday morning and I havent heard
a
thing yet, so I am posting here to get more information.

On Wed, Jun 10, 2015 at 10:12 AM, Matt Maguire <[email protected]>
wrote:

Before you do anything else, I suggest you contact Elecraft Support, and
tell them what you have done up to this point so they can advise you as
to
the best way forward from here.

73, Matt VK2RQ




On Tue, Jun 9, 2015 at 4:18 PM -0700, "Enzo Adrian-Reyes" <
[email protected]> wrote:

  Hi there



I am having a few issues with my kx3, firstly last night I while
trying to
use it I got a ERR DS5 message, but during that time while in use, any
time
I would transmit it would randomly change my bandwith settings,
display the
wrong roofing filter information. It eventually just gave up and
displayed
that DS5.

The other issue is that the power and SWR meter while transmitting dont
move or update after a few second or dont update at all while on SSB.
This
has been happening for a while.

I've tried resetting it, but after EEINIT message it still displays my
banner and it feels like it hasnt reset everything, I've also restored
the
settings, but the power and SWR meter still dont show.

I would like some help on this to fix this issue, what steps can I do
to
check everything is ok with the transciever, before mailing it out.

As an additional note the antenna I was using was an Alexloop portable
magnetic loop.

Regards
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