Do I disconnect every cable? No, just Coax at the radio and power strip from the wall (which disconnects all else). The ONLY connection I don't have the ability to easily disconnect (which I'm trying to figure out) is station ground.
To date I've never lost a piece of my station gear and we get LOTS of lightning storms. Most of my experience is from the past when I had a tower. Your experience with Kenwood is one of the MAJOR reasons I went with Elecraft. Every other manufacturer I've dealt with or heard about only wants to sell you product with minimal support and seem to go out of their way to make it difficult for you to get anything under warranty. Jerry Moore AE4PB, K3S - S.N. 010324 An Amatuer is - Considerate, Loyal, Progressive, Friendly, Balanced, and Patriotic. -----Original Message----- From: elecraft-boun...@mailman.qth.net [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Peter Pauly Sent: Thursday, October 08, 2015 9:47 AM To: Elecraft Reflector Subject: [Elecraft] Unplugging the radio to protect it I had an experience a couple weeks ago where the USB audio chip in my Kenwood stopped working. Kenwood service refused to fix the problem under warranty and blamed me for not unplugging every single cable to the radio when not in use. I had only disconnected the antenna. Not the power, USB, key, etc. No other equipment was affected and the USB CAT still worked, so only one chip stopped working. The Kenwood service center even said they have had tons of people with the same problem. That experience prompted me to order a K3S and it's currently in a UPS truck somewhere between CA and IN. My questions for you guys and gals are: Do you disconnect every cable when the radio is not in use? What are Elecraft's expectations or recommendations to us? What chip does the K3S use for USB audio? How would Elecraft, the company, have handled this situation? Peter W0VLL ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to je...@carolinaheli.com ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
