Rick,
It is strange that Device Manager does not show the COM port number.
With that, I would say it is a driver issue - try updating the driver.
If you want to check the KIO3B USB, try using another computer to see if
the COM port is recognized, if so, the problem is confined to the computer.
73,
Don W3FPR
On 9/29/2017 7:27 PM, Rick Tavan wrote:
Helping a guy install a KIO3B in his K3 S/N 4xxx, I'm unable to see it
listed as a COM port in K3 Utility. The connection is via the new USB A-B
cable. The K3 shows up in Device Manager under Win 7 (IBM laptop) as a
sound device, a USB hub, and a xx232... other device (I don't recall the
exact nomenclature.) but this version of Win 7/Dev Mgr doesn't display COM
port numbers and has no PORTS entry in its list of things. Even Properties
shows no such info. We downloaded the latest K3 Utility 1.16.7.25 but it
shows a blank COM port list. The K3 is running uC 5.50, d1 2.87, FL 1.25.
We confirmed that K3 Config Menu displays KIO3b and set RS232 to Usb. Any
idea what we missed?
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