One of the problems with the knobs is that sometimes, people change the
injected molded knob out for a HEAVY machined knob. The mechanism inside
the radio is not built for this type of installation. A rapid spin with the
angular momentum and torque of the heavy knob will wear out the device.
This will require taking the front panel off and replacing the component.
This has been discussed many times in the past on this forum. It sounds
like his main frequency control device is worn out/damaged and will need
replacement. I would continue to call Elecraft until I get through to a
technician and most likely have it sent in and fixed.

I wish your friend well in getting his rig fixed. Withdrawal is a bummer.

73, Morgan NJ8M

On Wed, Feb 17, 2021 at 3:10 PM Hank Garretson <[email protected]> wrote:

> My buddy Kurt, W6PH, who is not on the list, has a K3S. Recently the VFO
> knob has been intermittent and it is now total fail. Does not change
> frequency. When he goes to CONFIG or MENU, VFO knob does not change
> anything. All other knobs and buttons work including VFO B.
>
> Kurt called Elecraft support and was directed to voice mail.
>
> Any ideas?
>
> 73,
>
> Hank, W6SX
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