At least they just grumbled about your review.

I once posted to a reflector about (what was well known) buggy control firmware 
in a (non-Elecraft) radio.  (The “radio" part of the radio was fine, but 
sometimes you never knew what pressing a front panel button would break next).  
I almost immediately received a cease and desist letter via emai from the 
developer of said firmware, threatening a lawsuit based on potential loss of 
livelihood and reputation if I didn’t make a retraction.  I made a snark-laden 
public retraction on the reflector, which I’d guess was lawsuit worthy in 
itself.  But I guess that was enough.  I never heard from this person again.

I eventually just got rid of the radios and moved on …. life is too short.

Grant NQ5T


> On Mar 13, 2021, at 1:52 PM, Wes <[email protected]> wrote:
> 
> I bought a European made tri-band Yagi antenna from a friend who had never 
> installed it. (I won't mention the manufacturer)  It was still in the 
> unopened box after sitting in my friend's garage for some time.  The pieces 
> of tubing were shipped inside each other (graduated metric sizes have a lot 
> of clearance between sizes) and when I extracted them all I found two pieces 
> for the same element were very corroded.  I used my household lye/vinegar 
> method to clean them up and assembled the antenna. It worked fine and I 
> decided to write an eHam review.
> 
> Based on the QC issue I rated it a four stars. I almost immediately got an 
> email from the company in which I was accused of improperly storing the 
> antenna and all sorts of other things.  It was also claimed that anything 
> less that five stars would ruin their business, etc.  I sent photos of the 
> tubing and heard back that this was impossible, it's never happened before 
> and so on and so forth.  I got so much grief about this that I wrote the 
> reviews people at eHam and asked them to pull my review, which they did.
> 
> Wes  N7WS
> 
> On 3/13/2021 10:37 AM, David Gilbert wrote:
>> 
>> I agree that a preponderance of 5 ratings are from people congratulating 
>> themselves on their choice, and the text often goes like
>> "this is a fine rig" or "met all my expectations."
>> 
>> And out of roughly 2,200 eHam ratings I once profiled just for grins, almost 
>> all of the ratings of 1 star or 2 stars were for service or support issues 
>> ... which tells you nothing about the rig itself.
>> 
>> I also agree about the need to look for trends in the comments to find any 
>> worthwhile insight ... which is why the NCJ article that used only the 
>> summary average ratings is borderline useless to me.
>> 
>> 73,
>> Dave  AB7E 
> 
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