Ian,
Elecraft has had a 'rash' of those incidents, but I thought they
addressed that with the mic vendor (yes, Elecraft does not stock parts
for the mic, they buy them whole from the vendor).
There was some speculation a few months ago about the cause -- and I
don't know the answer. Many thought the vendor may have overtightened
the screws, or there was a bad batch of plastic.
The MH4 does not have that problem as far as I know, and it is the same
case style.
I hope you hear something from Elecraft soon, but Labor Day holiday is
Monday, so send another email to supp...@elecraft.com as soon as
possible today - I know it is late in the day for you.
73,
Don W3FPR
On 9/3/2021 5:00 PM, Ian Liston-Smith wrote:
Goodness! Thanks for all the replies where you've had the same happen. It's
extremely disappointing that Elecraft ended up selling an inferior product for
so much money - especially if they are not going to sell spare cases. Seems
this is a very common problem and not just me being clumsy.
My mic will be under warranty, but I doubt Elecraft will pay the return postage
from the UK, and anyway they're likely to say it's been mishandled and not
covered under warranty anyway - despite this obviously being a common problem.
Maybe someone from Elecraft could reply here as I've still not had a reply to
my email to their spares department.
Thanks for the gluing suggestions and I have tried that, but on reassembly a thought:
"This really shouldn't be necessary, surely they sell spare cases." But I guess
not if they just buy them from China!
If this was some cheap, unbranded stuff from the Far East, fair enough, but it
isn't!
Come on Elecraft...
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