Well, to be fair, you did get to hear several updates about Wayne's pedestrian mobile operations. Does that count?
I just think that Elecraft priorities are a bit skewed here. The complaints about poor and inconsistent communications have been going on for a long time. Great responsiveness was once an Elecraft trademark.
Dave AB7E On 10/7/2022 8:46 AM, Mike Smith VE9AA wrote:
That's great that you're selling these expensive amps, rigs and whatnot and keeping yourselves going, but how about updates on stuff we've paid for an not fully rec'd? Before last Xmas I ordered a KX2 shack-in-a-box kit and rec'd it a couple months later(no complaints- I knew there was a small backorder), but there was no MH3 microphone included. (nor was it indicated on the paperwork that Elecraft even knew it was missing) I had to complain via several channels and then subsequent emails to Wayne told me I'd receive it at some point. Soon it'll be 1 year since I placed my order and still no mic. (and zero updates) Yes, it's very small potatoes and yes, I am a big fan of Elecraft equipment owning a multitude of your transceivers (K1, KX2, KX3 and two K3's), all in the shack here but when I see messages about K4's and KPA1500's and not even a single update to my private email (or publicly) about my microphone it just is upsetting. Like myself and others got lost in the dust but 'Hey, spend your hard earned dollars on these big ticket items y'all" I hope that makes sense. Sometimes it's the little things fellas. Respectfully Mike VE9AA Mike, Coreen & Corey Keswick Ridge, NB
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