Good morning everyone. I don't post on these lists because most times I don't feel qualified to offer viable information in most areas. However in a manufacturing environment in a major US corporation in which I'm still very active and to a certain level qualified, supplier issues plague us and in turn our customers. All it takes is a hiccup in the supply chain to cause delivery issues from that point down stream. All of this becomes very visible in a Lean Manufacturing operational philosophy.
Whenever we are unable to meet delivery dates due to supplier issues for whatever reason we notify our customers the orders are going to be late then bow our heads and take the beating we know is coming. In the end the customers even if unhappy are glad we communicated the delay so they can formulate their own customer response if needed. 73 de Ed N0EHQ --- Thom LaCosta <[EMAIL PROTECTED]> wrote: > At 11:40 AM 10/31/2007, you wrote: > >I'm not excusing what's going on, but being from a > manufacturing > >background - the most common cause of delays is > having a problem > >with a supplier (just like we're experiencing) and > being reluctant > >to hand out any more promises and guesses until > having solid info > >from he supplier that can be broadcast. In this > case hollow promises > >based on bad info is a lot more harmful than a > simple "we have a > >problem and we're not ready to declare a resolve". > > Based on your background....how did your operation > handle this type > of problem? Did you give hopeful status reports, > try to mask the > problem, or simply remain mum? > > > 73, > Thom k3hrn > > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Elecraft_K3/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/Elecraft_K3/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
