hi im haveing truble contacting elecraft. i had a email from lisa on the 27/06 08. she was haveing truble getting emails to me. they kept bouncing back i dont know

This can be a problem when using a mass market ISP, like BTInternet. Such ISPs tend to use simplistic anti-spam filtering that assumes that anything that doesn't come from the mail server of another large ISP is probably spam. Although I can't say for certain that this applies to BTInternet, it can also be very difficult to get to speak to any support person that can do anything about this.

If some mail is getting though, you don't have an absolute block, but the filtering is probably very sensitive to the exact content of the email. Ensuring that they send plain text only, will usually help, if they don't do that already.

It would help to have the full technical details of the rejection, as it might be something other than a spam filter, and even if it is, they might indicate which filter rules are causing problems.

qth.net is probably well enough known to BTInternet, that they mark it as a safe sender.

The ultimate solution to an ISP that blocks your email is to change ISPs.

I've generally found that ISPs really don't care if they block more than spam, regardless of what they tell you.

Some don't even have white lists.

Why reward an ignorant, incompetent, or arrogant ISP with your money? Change ISPs.

Paul N4LCD


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