Hello Julian! > ...I'm sorry I upset some people by some of my criticisms, > but I do believe that they - and the criticisms made by others - have helped > make the K3 the radio it is today. And at this moment in time I'm very > pleased to be a K3 owner.
If the only feedback we ever had was from satisfied customers telling us what the liked about their radio, product improvement would be less rapid and perhaps in directions that customer didn't want, but marketing people thought they did. All we ask is that we be given the opportunity to understand complaints and problems along with a chance to correct things. It often takes longer than we'd like, and frankly we've lost a few customers along the way. But I think our products are better for having had the critical complaints. And it has certainly made our journey more... interesting :-) Thank you for helping us improve the K3. 73, Lyle KK7P PS - Naturally, we also like the positive comments! Sometimes they help during the Dark Times. ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
