Bonjour
Pour ceux qui ont du matériel de chez Schulze
(qui a donc fermé il y a env. 2ans : ancien site accessible comme ça
http://www.matthias-schulze-elektronik.de/old_schulze_gmbh_homepage/ )
Dear Jacques,
thank you for asking.
If you have a problem with one of the Schulze devices then you can send it to
me with an accompanying letter to me for a check and/or repair.
This letter shall explain
- A) the content(s) of the parcel AND
- B) the error(s)/malfunction(s) of the device(s).
Please do not forget your
- C) complete and legible(!) postal address and
- D) notify also your e-mail address.
This e-mail address is also important for my automatic confirmation of
receipt.
It is important to know also
- E) whether you need a cost estimate or
if I should assess whether a repair is worth or not.
(e.g. if the repair does not exceed half of the original price).
The simplest way is to
- complete this email with the missing information,
- then print it and
- then enclose it with the repair-parcel or letter.
Unfortunately, many parcels reach me with unreadable package address labels and
without accompanying letter.
Even a cover letter - which refers to previously guided e-mail traffic - is of
no use,
if the relevant e-mail address is not given.
Best regards
Matthias Schulze
My (shipping-)address:
Matthias Schulze
Prenzlauer Weg 6
64331 Weiterstadt
Germany
(Hint: please do NOT write Schulze Elektronik GmbH)
Homepage: www.matthias-schulze-elektronik.de
E-Mail: [email protected]
