On Sun, 2008-01-27 at 15:14 +0100, Florian Boucault wrote: > Well if you want to believe someone who says things such as "didn't > anyone teach these guys how to anti-alias?" or "It's a vicious > lie." (about iPod support) then please go ahead.
I can't speak for the guy and definately will not defend him. However I do think it's possible that he installed Elisa, plugged in his iPod, and nothing happened. For example, I wouldn't be surprised that he didn't install whatever package is necessary to have iPod support working, and I know from experience that Elisa doesn't always tell you correctly what you are missing to have something working. (I do assume you know this is definately a point for Elisa to improve on). >From experience though I can tell you it sometimes pays to answer even these vicious people correctly - even if only to put facts straight. > About support from the Fluendo team I'd rather make some statistics than > listening to such a person. > > Since its opening on the 1st of march 2007 the Elisa forum has seen 833 > messages from both users and developers. From my perspective I have seen > Philippe doing an amazing day to day job answering questions and > suggestions. He posted alone a total of 152 answers. That is just for > _one_ developer. Overall more than 250 posts were coming from the > Fluendo development team. I was not implying that you guys weren't on the forums :) I have no idea if the forum is active - like I said, I don't like nor believe in forums myself. Just pointing out that this guy is complaining about the fact this posts go unanswered, and he found others, and this might be a genuine problem. I have the utmost respect for you guys doing this forum support, forums are hard to manage. > Complaining about lacking features or bugs is extremely helpful indeed. > But if the complaints themselves are not expressed properly like when it > is done in an agressive rant instead of proper bug reports, fixing them > might prove impossible. Maybe. I know it's nicer to work from a bug report, but it's not impossible to do it from a rant either :) I just wanted to point out the blog post because you're going to need do a lot of advocacy in general, it's a project with a very low barrier to entry. Thomas
