>From:  [EMAIL PROTECTED]

>The attbi.com service had some major problem with their server yesterday 
>in that I was connecting, lights flashing but not getting DNS response. 
>The person who answered the phone took care of it (and admitted it was on 
>their end) and by the time I got home from work, it was functional once 
>more.

Has happened to me also, not often however.

>However, I want to tell you that, since ATT took over Media One, their 
>servers have been STILL giving me the errors that say they are "busy" and 
>to try again in 5 minutes......this is outrageous.
>
>Now I have a new error just since the glitch of yesterday and that is a 
>"Mail could not be sent because a network stream error occurred". 
>However, the mail is still sent. I don't understand why I would get the 
>error but the mail is actually sent. I just sent mail to my parents and 
>got the error, but alas, the mail indeed was sent.
>
>What have they done to their setup that would cause this? I have never in 
>three years had all this trouble. My configuration has not changed at all.
>
>They tried to tell me to use a different piece of software whose language 
>they could "understand". Telling me the server is "busy" or "unavailable" 
>is in plain English and should be understood by 
>everyone!!!!!!!!!!!!!!!!!!!!!
>
>One thing for sure is, it's INEXCUSABLE when I'm paying over $40 per 
>month for this service.

I checked my error reports and the last AT&T issue I had was on 9-18 when 
I got this error that I didn't even know about:
   Connecting to Internet using Account "AT&T Broadband"
   Checking email account "<accountnameremoved>@mail.attbi.com"
      ** Pop server error "-ERR mail storage services unavailable, wait a 
      few minutes and try again."

I think it must be some local configuration issue because I have had the 
same service for almost 3 years now (ATT replaced MediaOne) and have 
rarely had a hiccup. I do know that the little "areas" of ATT Broadband, 
both Cable and Net are run semi-independently from each other.

Here's my setup info, I believe all the servers are the same:

Account Name (Emailer): AT&T Broadband
User Name: Me
Email Account: <account>@mail.attbi.com
Email Password: ++++++++
SMTP Server: mail.attbi.com
Email address: <account>@attbi.com

Hope that helps somehow. :-\

Michael

============================================================
B U R N I N G  C H R O M E  D I G I T A L  M E D I A
Michael Black
3645 Madrid Circle
Norcross, GA 30092
404-386-5548
[EMAIL PROTECTED]

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