On 9/3/2003 12:47 PM chris wrote:

>>I've been using Emailer 2.0v3 for years without problems.
>>Recently, though, Emailer will send all messages just fine, then take 
>>longer than usual to retrieve the first incoming message (about 20 secs), 
>>retrieve several messages and then freeze.
[snip]
>>This may have started when the program was interrupted while downloading 
>>mail.
>
>Does the freeze occur while still downloading the email, or after it has 
>been downloaded? (Open the Connection Status window if it isn't already 
>open and see what the status is when it freezes).

Was freezing while still in the middle of downlaoding a long list of mail.
>
>Also, does Emailer freeze, or does the whole computer? And when it 
>freezes, is it always on the same message being downloaded?
>
Just emailer.

>Sometimes an email message can be damaged on the server, and Emailer will 
>stop responding when it tries to download that message. You can fix this 
>by watching which message it hangs on, and then log in using something 
>like Mail Siphon and delete the bad message directly from the server.

No, it wasn't the same message but, oddly enough, it was always 
approximately the spot in the list of mail. That is, I could delete the 
offending message from a web-based mail server (mail2web.com) but Emailer 
would freeze again the next time at about the same spot. So I deleted 
enough spam to position the list so that that portion of the list was 
populated with junk and deleted 20-30 messages around the troublesome 
point.

Emailer ran perfectly after that. Downloaded the large backlog without a 
hitch.

Many thanks for a great suggestion.
regards,
Pat Sitton

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