21/02/04 Doug McAdam :

>My G3 with OS 9.2.2 never had a problem with MS Word 98.  I had a 
>Syquest, ZipDrive, and Epson CX3200 printer with no problems with Emailer 
>or anything else.  But when it all crashed and I switched to my 
>granddaughters Imac with its capacity memory and OS 9.0.4, MS Word 98, 
>Epson C62 and no other peripherals I have been having many freezes and 
>crashes of Word.

M$ Office has major incompatibilities with itself that detonated here 
around the time of the Office98/2001 switch (some of us have both, and 
Word 5 too). What happens often is that some programs install or replace 
M$ stuff in the system folder that cause newer OR older versions of 
Office to crash, with the "auto-repair" feature making sure that you 
won't solve it too easily (they even advertised as a *feature* the fact 
that newer versions of IE for OS 9 didn't install anything in the 
Extensions folder, like, well, almost any other browser).

Once you find the culprits (the installers that replaced existing M$ 
extensions with other versions, can be Office 98, 2001, IE, OE, or 
whatever), you need to put back the versions of those files from Office98.

Example: in the case of Office 98 vs RagTime solo 5.6.1, you need to 
replace those 2 files installed with RagTime:
Microsoft OLE Automation        2.30 (2426)
Microsoft OLE Library   2.30 (2420)
by older ones from Office 98 :
Microsoft OLE Automation        2.20.4244
Microsoft OLE Library   2.22

Also note that there are updates to Office. Good luck finding them and 
applying them in the right order.

>As to my G3, well I think it is caput.  The Apple Cert. Tech here cannot 
>get the HD up in order to transfer all my stuff to a CD and he says he 
>has tried everything.  I noticed it made a bad noise before it crashed 
>and I took it in.  It has been two weeks and he says he has tried Norton, 
>DiskWarror etc. and even installed a new HD and still cannot get it 
>working. Now he believes it might be a system board or something like 
>that (I cannot remember the tech. term).

A bad system board (aka motherboard or mobo) may explain that the mac 
wouldn't boot even with a new disk, but unless there was some extreme 
power surge it's a strange coincidence that the disk went bad at the 
exact same time. Did he try the disk in another mac or a FireWire 
enclosure?

> So I don't know what to do and 

Even if the disk is dead, the data could probably be copied by 
specialized technicians, ask your tech guy to point out some data 
recovery company.

>cannot afford a new computer at this point.

It's easy to find cheap used macs from specialized stores or on eBay. A 
$50 iMac could help you wait for a better machine without competing with 
your granddaughter.

Too bad we're so far away: I know a guy who has many macs to exchange for 
weird old computer stuff or just give away when he has more than one of a 
model (he collects old macs and other rare computers, I'm a bit jealous 
of the 9 inch Trinitron monitor he uses to test piles of macs). By the 
way, if someone has Irix 6.2 or 6.5 system CDs, he needs some to boot a 
SGI Indigo2 he got for 10 or 20 Euros without a root password...


----
VRic

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