>A friend is using Claris Emailer V.2 (OS 9.1) and the program has suddenly >developed a problem. Each time he connects to his ISP, the same messages are >downloaded and then Emailer freezes during the download of the 8th message. >He "force quits" Emailer each time and the same messages are re-downloaded to >his "IN" tray - he subsequently trashes those messages. He has 25 messages >waiting for him on the server in Emailer - database/index have been rebuilt >but to no avail - Emailer prefs have been trashed etc. BTW, he did download >those 25 waiting messages in another email client but Emailer still thinks >that the messages are pending. Any ideas? Thanks!
Is it freezing during download, or during unpack? Open the Connection Status window and watch what it says. If it is happening during download, use a program like Mail Siphon (check versiontracker.com), to log into the POP Box, and delete the 8th message (or whichever one it is freezing on). If they check the messsage, they will probably find it is some malformed email spam. If it is happening during unpacking, then open the Temp Incoming folder (see Ken's response for its location), and remove the NEWEST file (view as list, sort by date, remove the top item) and restart Emailer. Use Temp Reader to read and optionally fix that temp incoming file (its on my web site), or just toss it... they are usually spam or stupid forwarded jokes. -chris <http://www.mythtech.net> ___________________________________________________________________________ To unsubscribe send a mail message with a SUBJECT line of "unsubscribe" to <[EMAIL PROTECTED]> or <[EMAIL PROTECTED]>
