Over the past several months I have been struggling with a problem where
Emailer will randomly not properly decode files attached to email
messages. The files get appended as text to the end of the email
message, and depending on the size of the file, they often get stored in
a plain text file and I get the following comment at the end of the
message window (note: my private items have been obscured with "*" and
"x"):
(start clip)
This is a multi-part message in MIME format.
------_=_NextPart_001_01C5E714.BA02DE2B
Content-Type: multipart/alternative;
boundary="----_=_NextPart_002_01C5E714.BA02DE2B"
------_=_NextPart_002_01C5E714.BA02DE2B
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
M*****e,
=20
Please add this project to the ****. Right now it is not essential that
we assign an ****** xxxxxx. I need this on the *** so it gets
assigned a **** number that ******
[** The entire message is stored in the file "*** ---> xxxxxxxx.text". **]
[The text portion of the message was too large and was saved in the file:
"*** ---> xxxxxxxx.text", which is attached.]
(end clip)
Sometimes I am able to take the text file and manually run it through
Stuffit Expander to extract the attached files. Often times that
produces just more unusable text files.
The majority of the problems appear when I get mail from my company HQ
where Outlook is the primary email client running through an Exchange
server. We have found that if the users have MS Word set up as their
email editor within Outlook, that the problem is more frequent, but even
with that preference disabled, the problem still randomly occurs.
Please note that the problem is frustratingly random, some messages with
attached files from HQ are fine, others are not. Messages from outside
the HQ system (and not sent to my corporate email address that resides on
the HQ system, I am a remote employee) are much less prone to the
problem. For example, one associate of mine "double addresses" me on all
his mail. The email with attached files routed to my private Earthlink
account usually comes through fine, the same exact email routed through
the HQ system often gets messed up, but not always. Go figure.
Most of the attached files are either MS Office documents (.doc, .xls,
.ppt) or AutoCAD drawing files (.dwg). The AutoCAD files can get very
large.
Also, Emailer no longer automatically decompresses ".sit" files, I have
to do this manually when I get a compressed file. I do not know if that
is related to the decode problem.
System Info: Titanium PB, 867mhz, Tiger 10.4.3, Classic OS 9.2.2, Emailer
2.0v3, SpamSieve 2.3.2
Thanks in advance for help to resolve this problem.
Kindest Regards,
Rex Vaughn
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