>On Nov 8, 2006, at 3:29 PM, Bea Hopkinson wrote:
>
>> You gave me some great advice about sending attachments (de-
>> selecting
>> compression and using Base 64) - but it seems some people on my
>> list still
>> have trouble downloading. I have been advised that anybody can open a
>> .pdf file (though I think it needs Adobe?).
>
>If you are dealing with Windows users, then convincing them they need
>to install Acrobat Reader (if they don't already have it) is just as
>much of a challenge. Windows users are the bottom feeders of the
>computer world... if it isn't already installed and/or spoon fed to
>them, they don't understand it, fear it, and like to smack it with a
>dried femur bone while complaining it is someone else's fault.
>
>And I'm being NICE about Windows users right now! :-)
>
>>
>> Question one: Is that the best format for Claris Emailer
>> attachments
>> ?
>
>Uh, the best "format" for an attachment is whatever format you need
>the file to be. If you are having to change the file to something
>else, then you have to ask why that is happening in the first place.
>What is it you are trying to send to people, who is it that is
>getting it, and why can't they deal with it the way it is.
These are event notices I send out which I prefer to compose in
a Word doc and attach that to CE, but am often forced to compose in the
Email to ensure all members CAN open. Maybe what I need is an addendum
saying I use a Mac, let me know what software you are using if you can't
open!
>
>> two: what is the procedure for turning a Word
>> doc into a pdf file?
>
>First, chances are good, if not better, that a Windows user already
>has Word installed over Acrobat. If it is a Mac user you are sending
>to... well, lets be serious, if it was a Mac user, we wouldn't be
>having this conversation.
:)
>
>If you need to convert a Word doc into PDF, then you need a tool to
>do so. If you are running OS X, then you can simply print the word
>doc and tell it to save it as a PDF in the print dialog box. If you
>aren't running OS X, then you need a PDF converter such as a full
>version of Acrobat.
I can always just click the icon attachment and open pdf, gif, doc,
pdf,
Excel and Rich text files, but it seems others can't, presumably the
Windows group, which is most of the world except the business group.
I do sometimes receive blank icon attachments and those usually DON'T
open.
>
>
>I do have to ask... you are remembering to put the period and correct
>3 letter extension on the end of the name of the files you are
>attaching... correct ?!?.
ABSOLUTELY.
>
>In other words, if you are sending a Word doc, then the file name
>MUST end in ".doc" so it would be something like "myfile.doc". If you
>don't have that 3 letter extension, then Windows will have no idea
>what the file is and won't know what to use to open it.
Last time I did a mailing I found in some cases a Word .doc file had
been converted to a .gif file (no idea how that could happen?)
Bea>
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