Whow Tannis - thank you...I'm afraid my files are all over the place
and clearly in the wrong place! Here's what happened . In looking for
the
Downloads Folder and the Claris Emailer folder I found duplicates and
alias files and Mail DataBase/index (old) files and trashed them. I
think in the
process I trashed something I shouldn't as this laptop has gone haywire
again.
1) When downloading it only downloaded two or three messages at a time. I
checked the accuracy of this in my old OS9 machine which downloaded
many
more Emails.
2) Spotlight isn't working as it should
3) and in checking 'View' to organize by columns I found it greyed out.
(Incidentally
I am familiar with that hierarchical system which is useful -
it will be more so now
you've explained it further).
4) It seems to be sending okay (let me know) - as I sent a test message
from this OSX
to my husband and he got it. However, we noted that the time was
New York time
(3 hours ahead) of what was indicated on this machine. This did not
happen on my
OS9 laptop which shows the correct time.
Something is clearly out of whack!
Any suggestions please before I follow Tannis's instructions (WHEN I can).
Bea
>Hi Bea:
>
>
>> I have to admit I am totally confused about where files/folders
>>should go.
>>As Chris found the second box in >Prefs>Files and Folders was set
>>incorrectly at Desktop which I've now changed to Macintosh HD.
>
>It definitely should not be Macintosh HD - this is what is called your
>"root folder" which contains all other folders - and very few documents.
>
>1)Open a New OSX Finder window and then go to the Menu Item "View" and
>pull down to "As Columns" (this is called column view and shows how your
>folders are arranged heirarchically - I find this is the most useful way
>to look at the contents of your HD). Click on Mac HD and you will see
>everything that is in your HD root folder - by clicking on any folder
>showing, another window will open up to the right showing you everything
>that is in that particular folder - you can continue to click folders in
>each window that opens until there are no more contents nested within
>that folder.
>
>As you will see, the Mac HD is not the place for a bunch of attachments
>to be filed !! We will deal with them in a minute, if there are any there
>now.
>
>2)OSX sets up your folders in a way that works best for the computer -
>you can tweak a bit but I found out the hard way myself not to move much
>around.
>
>Looking at your OSX Finder window you will see that the "Root" Folder
>(Mac HD) holds things like the System folder, the computers' Library
>folder (information files used by the computer no matter how many users
>it has) and a folder called User which has all the user folders in it.
>Your personal folder is here - if you are the only user of your computer,
>it will be the only one. Your personal folder holds another Library with
>information files pertaining your individual usage, as well as all your
>personal documents, pictures, music, etc.
>
>3)In the OSX Finder, in Column View , look in the Mac HD>Application or
>perhaps Mac HD>Applications>Classic folder for the Claris Emailer Folder
>and the folder within it called Claris Emailer Files. It is there
>somewhere, most probably in your Applications folder - if not, type
>Claris Emailer into the little window at the top of the Finder - like
>Spotlight, it should show you where these folders are in the Finder.
>Look in the list of applications, highlight Claris Emailer Files and at
>the bottom of the window it will show you how it is nested. Once you find
>where it is and how it is nested folder within folder, write it all down.
>
>4)
>>The
>>first box also looks incorrect. It reads as follows:
>>
>>Mac HD: Users:beatricehopkinson:Documents:Old PB Stuff: Damaged Mail (D)
>
>It should read what you just wrote down. It is telling you that your
>Claris Emailer Files folder is in the Damaged Mail folder, in the Old PB
>Stuff folder, in the Documents folder, in your personal User folder in
>the Mac HD root folder - so go there using the OSX Finder in Column View
>and clicking on each of those folders in the opposite order that I just
>listed them - you should find a folder called Claris Emailer Files. You
>may not yet have found the Claris Emailer Folder yet though.
>
>The Claris Emailer Files should be in the Claris Emailer Folder, so once
>you have found each of them, drag the Files folder into the Folder folder
>and then drag the Folder folder into your Applications folder. If you
>have a Classic folder in your Applications folder, drag it there instead!
>
>5) NOW that you have all the folders in the right place, look in the
>Claris Emailer Folder for a folder called Downloads. If one doesn't
>exist, create one and put it in that folder. Before you leave the
>Finder, drag that Downloads folder to the lower level of the Sidebar
>which runs down the left hand side of the Finder window - there are
>probably other items in there like Applications and your User folder.
>This is a handy place to keep aliases of often used folders. You will be
>using the Downloads folder again in a minute.
>
>6) Within Emailer itself go back to Setup>Preferences>Files and Folders
>and click on "Set" - when they window opens up, navigate through the dial
>box (ie click on Mac Hd, then click on Applications, then click on
>Classic, then click on Claris Emailer Folder - until you find the
>Downloads folder - then click on "Select Downloads".
>
>7) Go back to the OSX Finder, click on your Mac HD folder and select all
>the attachments that are languishing there. Drag them all into the
>Downloads folder alias that you have placed in the Sidebar. Yea! Now
>they are where they belong!
>
>If you get hung up anywhere, email me back - Chris might have something
>to say as well, if you have any problems.
>
>Good luck.
>
>Tannis
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