Dear Jim
The EMC Journal in the UK have been publishing EMC horror stories under
the heading "Banana Skins" every bi-monthly issue beginning with their
February 1998 issue. Their editor Alan Hutley may be Emailed at
[email protected], and their website is www.emc-journal.co.uk.

Compliance Engineering Magazine has been reporting EMC incidents for
many years. They have often published excellent articles on EMC problems
in medical devices. For article reprints contact their Publisher's
Assistant Cathy Allain on (USA) 978 635 8581, for back issues contact
Ehrin Barker on (USA) 978 635 8591. In Europe phone (+44) 1483 488 408
or fax (+44) 1483 488 447.

One of the problems with EMC horror stories is that staff and
consultants are bound by confidentiality not to talk about much of what
they know, so the very real problems are not as widely known as they
ought to be, resulting in poor engineering practices being perpetuated
and considerable business risks being taken by manufacturers.

Your original request concerned Regulatory Compliance, and it is true to
say that in the UK and the rest of the EU some companies have already
been badly burned by illegal CE marking under the EMC Directive. 
In the UK most of the enforcement actions take place without the
involvement of the courts, so without publicity, and a casual observer
might think that very little EMC enforcement is occurring. I know of UK
companiest that have had all their products suspended from the EU market
for periods of six months or more while they were all re-engineered, and
happened merely on the instructions of an enforcement officer during his
brief visit to investigate a complaint made by a competitor. In Germany
many companies have been fined for non-compliance, but once again they
don't appear in court and so the media can't report their names.

Even though fines and/or suspension from the EU market for
non-compliance with the EMC Directive is bad enough, worse still are the
product liability issues under the Product Liability Directive
85/374/EEC. This Directive does not involve CE marking, and is very much
like US "no-fault liability" laws in that unlimited damages may be
awarded against a manufacturer on the balance of probabilities that his
product caused damage, injury, death, financial loss, etc.

Under this liability Directive, manufacturers are effectively considered
guilty until they can show that their product could not have caused the
damage, injury, loss, etc. Most companies settle out of court for large
sums of money becuase they know their products and procedures won't
stand a critical investigation, and/or because they don't want the bad
publicity.

In the UK at least lawyers can now work on a no win - no fee basis, and
the Product Liability area is a very fertile one for this sort of
action, especially worrying for the larger (wealthier) company.

Most EMC consultants can talk for hours about problems they have seen
and know to be going on that are clearly accidents waiting to happen and
do not represent good practices or good professional or ethical conduct.
But most companies appear to be driven by people for whom ethics take
second place to financial figures. Such people often take huge risks
with their own company's liability exposure, good name, and customers'
finances and health because they don't want to (or don't know how to)
weigh up the very real hazards and risks that lack of EMC has for their
business and their customers.

Sadly, it appears that is not until major incidents occur (usually
involving loss of life, or huge liability claims) and get reported in
the mass media that anyone changes the way they do things. We would hope
that we were all wise enough these days to head off problems before they
occur, but as far as EMC is concerned this does not yet appear to be the
case.

Remember that EMC is all about making things work in the way that the
customer has a right to expect - without interfering with other things
(emissions) and without suffering unduly from reliability problems
(immunity) - and if you can show that you do meet these very basic and
obvious sales requirements then you can also show that you meet the EMC
Directive without further engineering work.

I hope this helps! Best of luck!

EurIng Keith Armstrong CEng MIEE MIEEE
Partner, Cherry Clough Consultants
phone: +44 01457 871 605
fax:   +44 1457 820 145
Email: [email protected]


Knighten, Jim wrote:
> 
> To All:
> 
> My management is drafting an "educational" briefing for higher
> management on the degree of seriousness of regulatory compliance
> (primarily aimed at EMC).
> 
> I would appreciate your sharing with me any tales of woe, penalties,
> incarceration, or any other horror stories related to companies who have
> either inadvertently not complied with the regulations, or who have been
> deliberately lax in doing so.  Again, EMC is more my interest.
> 
> Thank you,
> 
> Jim
> ------------------------------------------------------------------------
> ---------------------------
> Dr. Jim Knighten
> NCR
> 17095 Via del Campo
> San Diego, CA 92127
> Telephone: 619-485-2537
> Fax: 619-485-3788
> e-mail: [email protected]

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