When the local UL auditor was last on site, I gave a few comments about the UL web site, and told them about some incorrect data. Was contacted (same day) by a UL MIS-type that seemed very interested in my feedback. But, to date, no action ahas been taken on my comments. Your best chances for affecting change is to complain to your UL engineering rep.
Brian O'Connell Taiyo Yuden (USA), Inc. -----Original Message----- From: Nick Williams [mailto:[email protected]] Sent: Thursday, February 08, 2001 11:28 AM To: [email protected] Subject: UL standards on line Is is just me, or is anyone else having trouble with UL's on line point of sale of standards? This is not the place to provide a detailed critique of the faults inherent in the service, but there seems to be numerous broken links, no useable contact phone number for customers from outside the USA, no on-line support worth the name and no e-mail address to send enquiries or complaints to. Twice now I have purchased standards on line, the site has taken my money and it has then proved impossible to find anywhere from which to download the standard I have been charged for. I used to think BSI were the people who provided us all with an example of how standards bodies have failed to get to grip with the electronic age, but I'm beginning to wonder if UL haven't been taking lessons from them. Can anyone recommend some one at UL to complain to who might actually do something about it? Nick. (exasperated...) ------------------------------------------- This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. To cancel your subscription, send mail to: [email protected] with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Jim Bacher: [email protected] Michael Garretson: [email protected] For policy questions, send mail to: Richard Nute: [email protected]
