Josh et al,
Repair of existing product is NOT affected by the directives when the
product is simply repaired (repaired or returned to the original like-new
condition) and returned to use.
However, if you rework the hardware with new functionality, such as
upgrading the CPU or bus speed, add a new I/O port, and so on, then that
upgrade should have been CE tested in the system. (Such a device is
considered to be a new product, not merely repaired.)
If you have customs documentation that shows the product was shipped from
the EU (customer) out and the same product returned back to the EU
(customer), then you have papers sufficient to allow the product to return
to service legally. But note that such documentation is required for
trade/tarrif reasons, so you don't have to do anything regarding the
shipment documentation -- unless your job's scope includes trade/tarrif
matters.
Best Regards,
Eric Lifsey
Compliance Manager, National Instruments
USA 512-683-8474, Fax 512-683-8880
Joshua Wiseman
<jwiseman@print To:
"'[email protected]'"
ronix.com> <[email protected]>,
[email protected]
Sent by: cc:
owner-emc-pstc@ Subject: RE: Shipping RMA/Repair
product to
ieee.org Europe
01/04/2001
03:11 PM
Please respond
to Joshua
Wiseman
RE: Shipping RMA/Repair product to Europe
Micheal,
My understanding of this scenario is that as long as the unit for repair
stayed with in the EU. There is no problem provided it is sent to the
original customer.
If the product leaves the EU then it must meet the new requirements.
Josh
-----Original Message-----
From: [email protected]
[mailto:[email protected]]
Sent: Thursday, January 04, 2001 9:44 AM
To: [email protected]
Subject: Shipping RMA/Repair product to Europe
Group:
I ran into an interesting curve on 61000-3-2/-3-3 that I wanted to make
sure I dealt with appropriately. In our efforts to requalify our products
for these requirements we handled most of the situations we could come up
with, but the one area I missed was our Service department. We have
product with an older supply that does not meet the requirements for
-3-2/-3-3 that was returned to us for service late last year. After it has
been repaired, our shipping group noted that this model was on our hold
list due to the power supply requirements that went into effect 1 Jan 2001.
I am assuming that we would have been able to ship the unit back into the
EU through 31 December 2000, but now will need to bring it into compliance
with the new standard (i.e. change the power supply to a compliant supply).
Please let me know if what I've outlined above is correct or whether there
are provisions for returns for service or other issues that we might
consider.
Regards,
Michael Garretson
Sr. Compliance Engineer
RadiSys Corporation
+1 503 615-1227
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To cancel your subscription, send mail to:
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For help, send mail to the list administrators:
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