Such is life....I have seen way too much of this with monitors in
particular from outside the US.
If you are the manufacturer whose name is one the equipment you are
selling and you have a failing component you are on the hook.
What I have done under such circumstances is to obtain data for the
specific component and send them the data and pictures from an
accredited lab. If that doesn't work and you want results notify the
agency responsible for the enforcement of the mark. Manufacturers have
to be responsible for compliance for their product, not getting by on
the coattails of others.
Warren Birmingham
Epsilon-Mu Consultants
On Thursday, Nov 21, 2002, at 11:40 US/Pacific, [email protected]
wrote:
Has this ever happened to you?
We manufacture analysis instrumentation equipment. The part we make
is usually
part of a complex system made up of other CE marked equipment from many
different suppliers. Sometimes when we have a system tested for CE
(emissions
and immunity), one of the other companies pieces of equipment will
cause the
"system" to fail.
I have seen some test labs identify the failing piece of equipment,
write it up
in the report and say it is not our problem because our equipment
passes AND it
is not contributing to the failure. But, what if we are selling the
"system"
including the CE Marked products that failed when we had it tested?
It doesn't always do us much good to go to the manufacturer of the
failing
equipment because they will usually say that it passes when they tests
it. If
we were a PC manufacturer and had trouble with a printer or a monitor
we could
just find another one, but the equipment in our systems are more
unique. There
may only be 1 or 2 manufacturers of such a device and we don't have
much of a
choice.
So here is my question. Can we sell a "system" that includes a CE
marked
peripheral that we have no design control over, that fails when WE
have it
tested?
Please advise and Thank you in advance.
Brian Kunde
LECO Corp.
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