"Has this ever happened to you?"
ALL the time...

My opinion:

The system must pass if the equipment in the system tested is what you are
intending to ship.
If the failing component is part of the system you ship, then you should get
it fixed. That's why the labs stock all those free ferrites - so you can fix
someone elses problems. If the component that fails is NOT part of the
system you ship, then the best approach is to replace that component with
one that does. That's why I always keep a stock of peripherals that I know
are class B compliant. I want a "clean" emissions report.

A possible fix for this, one I have used in the past, is to specify EMC and
safety requirements in the contract with your OEM supplier.  That way, if
there are failures to their product, they are contractually obligated to fix
it. Works well if you are a high-volume client.

Chris Poore


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