Hi Folks I second Rich's comments - the same things have happened to me a few years ago, and did result in a temporary shutdown on one occasion but rapid discussions with the agency engineer gave us a few weeks to fix the problem and so we could restart production virtually straightaway.
The "secret", however, is (like Gregg said earlier) quite simply "do the audit before the agency factory inspector does" - and be even more stringent on yourselves than he is likely to be. Then you can get well in-control BEFORE you get the line stoppers - That worked well for me over quite a few years. Nevertheless, if you are new to the game and not sure what to audit for (and don't want to call the agency in!) then try to get a suitably experienced consultant (and there are plenty out there around the world)in to it for you - It could be a lot cheaper than the alternative! Regards John Allen Technical Consultant Safety and Risk Management ERA Technology Ltd Cleeve Rd Leatherhead Surrey KT22 7SA Tel: +44 (0) 1372-367025 (Direct) +44 (0) 1372-367000 (Switchboard) Fax: +44 (0) 1372-367102 (Fax) From: richwo...@tycoint.com [mailto:richwo...@tycoint.com] Sent: 18 February 2003 14:16 To: emc-p...@majordomo.ieee.org Subject: RE: product safety audit scenario In the real world, however, such jugements are made by the safety agency factory inspectors. Unfortunately, our factories have received several variance notices in the past, but not a single one has resulted in an immediate line shut-down by the inspector. In some cases, it is obvious that a simple paperwork change is required. In others cases where there is a more serious variance, the manufacturer must resolve the problem within a specified period of time. Usually, in this case, the manufacture works with the agency engineer to provide a resolution and the agency engineer notifies the follow-up services group of the resolution which allows production to continue. If your inspector is shuting down your line, you either have a serious breech of safety or a very strict inspector. If you feel the latter is the case, you need to speak to the inspector's managment. I have had to do that on one ocassion when the inspector was being concerned about items that I felt were beyound his concern. Richard Woods Sensormatic Electronics Tyco International From: Gregg Kervill [mailto:gr...@test4safety.com] Sent: Tuesday, February 18, 2003 7:20 AM To: 'Lay Siang Saw'; emc-p...@majordomo.ieee.org Subject: RE: product safety audit scenario When the product differs from your product description - (most) auditors are expressly forbidden to make engineering judgments - therefore is it says "Painted Steel" in the narrative description and its actually Anodized Aluminum then he will have no option but to stop shipment. Best regards Gregg From: owner-emc-p...@majordomo.ieee.org [mailto:owner-emc-p...@majordomo.ieee.org]On Behalf Of Lay Siang Saw Sent: Tuesday, February 18, 2003 4:51 AM To: emc-p...@majordomo.ieee.org Subject: product safety audit scenario Hi all, Can anyone share with me under what conditions an auditor is allowed to stop shipments ? Thanks,alice ---------------------- Forwarded by Lay Siang Saw/MY/Asia/Celestica on 02/18/2003 06:09 PM --------------------------- Lay Siang Saw 02/18/2003 10:50 AM To: emc-p...@majordomo.ieee.org cc: Subject: product safety audit scenario Hi all, Thank you very much for your comments.I have received many replies from this forum. May be someone out there can standardize this,applicable to UL,TUV,CSA etc. On the report On the physical part VN ? ............................................................................ ......................................................................... 1. Rating (V) 90-135/180-265V 115/230V NO,as this part has been tested in 90-135/180-265V range 2. Rating (I) 12/10A 10A NO,as this rating is within the tested rating 3. Rating (V) 120-127/220-240V 125/230V NO,as this part has been tested in 120-127/220-240V range 4. Rating (V) 120-127/220-240V 120-127V NO,the rating used within the tested range Once again ,thank you all and it would be good if there is standardisation made on this issue. Regards,alice ---------------------- Forwarded by Lay Siang Saw/MY/Asia/Celestica on 02/18/2003 10:51 AM --------------------------- Lay Siang Saw 02/17/2003 11:40 AM To: emc-p...@majordomo.ieee.org cc: Subject: product safety audit scenario Hi all,can anyone share with me with your comments.... Scenario : Component A with rating mentioned in the UL's product report as 90-135/180-265 Vac, however in the phyical unit is written as 115/230 V . Q1 : Is this a non conformity ? Should a VN be raised ?50 % says Yes and other 50% says No Scenario :In the report, it mentioned the marking on the label as 120-127V , however in the actual label on the unit it is written as 120-127V/220-240V. Q2. Is this a non conformity ? Should a VN be raised ?100% yes Scenario : In the report, it mentioned component B carries many safety agency certification, however i the actual physical unit, it only containes one or two safety agency logos. Q3. Is this a non conformity ? Should a VN be raised ? 90% says YES and 10% says NO Q4. When an IPI ( Initial product inspection ) is carried out, should the UL's product report been approved by the UL ? Q5. Should the report used during IPI is a detailed report with Sec general and condition of testing been included ? Q6. Can anyone share with me the correct ways the product report/FUS procedure for a product should be written so that we are not caught up with it, particularly on the rating,model and safety agency certification requirement for the product ? I am looking forwards to hearing a reply from you. Thanks Regards, alice saw This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc _____________________________________________________________________ This e-mail has been scanned for viruses by the WorldCom Internet Managed Scanning Service - powered by MessageLabs. For further information visit http://www.worldcom.com ************************************************************************* Copyright ERA Technology Ltd. 2002. (www.era.co.uk). All rights reserved. The information supplied in this Commercial Communication should be treated in confidence. No liability whatsoever is accepted for any loss or damage suffered as a result of accessing this message or any attachments. _____________________________________________________________________ This e-mail has been scanned for viruses by the WorldCom Internet Managed Scanning Service - powered by MessageLabs. For further information visit http://www.worldcom.com This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc