Personally, I would take a conservative approach where you provide some basic safety information (whatever the high flyers for your product are) and information on how to access the rest of the safety info (and perhaps a backup such as a phone number or mail address in case the website goes down or the customer loses the DVD and needs a replacement). This might be only one page long and therefore not expensive to produce and include with every product shipment.
I don't know of any requirements that force you to provide all of the safety information on dead trees. -Ken On Mon, Mar 23, 2015 at 4:56 PM, Jim Hulbert <[email protected]> wrote: > Operator Instructions, including the obligatory safety instructions, are > often now provided on a DVD or website. For commercial products, is there > a minimum amount of printed instructions that must still be included with > the product if the user manual is on line? We have been told in the past > by an NRTL that the safety instructions must still be provide in printed > form with the product, because the assumption cannot be made that the user > can easily access the information on a website. I can’t find where that > is stated in the standards, such as ITE Standard UL/EN 60950-1. The > standard says the information must be provided to the user, but it doesn’t > say in what form it is to be provided. And in the Machinery Standard EN > 60204-1, it states that the technical information can be provided in a > media that is acceptable to both manufacturer and user. It doesn’t say > anything has to be printed. So I guess the question is, is it OK to go > 100% electronic? > > > > Thanks. > > > > Jim Hulbert > > > > > > ------------------------------ > > - > ---------------------------------------------------------------- > > This message is from the IEEE Product Safety Engineering Society emc-pstc > discussion list. To post a message to the list, send your e-mail to < > [email protected]> > > All emc-pstc postings are archived and searchable on the web at: > http://www.ieee-pses.org/emc-pstc.html > > Attachments are not permitted but the IEEE PSES Online Communities site at > http://product-compliance.oc.ieee.org/ can be used for graphics (in > well-used formats), large files, etc. > > Website: http://www.ieee-pses.org/ > Instructions: http://www.ieee-pses.org/list.html (including how to > unsubscribe) <http://www.ieee-pses.org/list.html> > List rules: http://www.ieee-pses.org/listrules.html > > For help, send mail to the list administrators: > Scott Douglas <[email protected]> > Mike Cantwell <[email protected]> > > For policy questions, send mail to: > Jim Bacher <[email protected]> > David Heald <[email protected]> > - ---------------------------------------------------------------- This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to <[email protected]> All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas <[email protected]> Mike Cantwell <[email protected]> For policy questions, send mail to: Jim Bacher: <[email protected]> David Heald: <[email protected]>
