Greetings all,
Thank-you to everyone with their thoughts, analysis, and Industry Canada contact information. I have sent an inquiry to Industry Canada, awaiting their response. I’ll let everyone know of their response. Thank-you, …Richard Georgerian From: Jim Bacher, WB8VSU <[email protected]> Sent: Monday, September 22, 2025 6:17 AM To: [email protected] Subject: Re: [PSES] Industry Canada product manual requirements. Richard, the word Manual does not have an "s" like the word Labels. I would disagree with their requirement for multiple manuals as there is no s. Contact ISED as Charlie suggested. Jim Bacher, WB8VSU [email protected] <mailto:[email protected]> JBRC Consulting LLC On September 21, 2025 11:50:46 PM Richard Georgerian <[email protected] <mailto:[email protected]> > wrote: Greetings all, Our company is currently in the process of getting the ISED certification for a USB connected product that uses the radio frequency 13.56MHz to read credentials. The product has three marketing names. In short, the only difference is the firmware, model name and part number. The printed circuit board, trace layout, components used, bill of materials, enclosure, and mechanical parts are identical. The TCB for ISED has advised us that the rules for manuals have changed recently. It has changed now such that each model name is to have its own separate manual. And subsequently, not to list the other models in the same manual. In the past, we have had multiple model names of the same product family in one manual, as long as the information and regulatory verbiage for each model is separate from the other models, so that there won’t be any confusion between the models. I did request from the TCB if there was a rule in a standard that can be cited for the manual requirement. Their response is that there is nothing in writing in a standard that details a separate manual for each model name. The product will have one IC ID for the three model names, as the models are considered part of a family. The TCB sent a screenshot from a TCB workshop with the guidelines for manuals. Item 9 is red lined below to show the requirement that the TCB is using to justify the one manual for each version of the product. Our company’s interpretation of the statement is, having one manual with all three model names identified and that each model is to have its own product label to show the model name and part number. Embedded in the part number is the firmware version. I did try to indicate that these are guidelines, not mandatory or “shall” requirements TCBC workshop presentation The TCB sent a response to my interpretation of why we can have one manual – “The reviewer receives training from IC about the user manual requirements. There is no standard that can be provided for this requirement. So if client wants to get more details, it is better to discuss with IC directly.” To keep things moving with ISED, we have undertaken the task of creating three separate manuals. And in parallel to contact ISED directly for a clarification on manuals for products in the same family. I have confirmed with the TCB for the FCC, that one manual is acceptable for the three model names. It would be helpful if someone in the group that already has an ISED contact information regarding such guidelines that they can send the information. Also, it would be helpful if the group can confirm such a requirement from ISED regarding manuals. I look forward to any assistance or advice from the group. In the interim, I will be searching on the ISED website for the contact information and subsequently, assistance in this matter. Thank-you all in advance, …Richard Georgerian _____ This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to [email protected] <mailto:[email protected]> All emc-pstc postings are archived and searchable on the web at: https://www.mail-archive.com/[email protected]/ <https://www.mail-archive.com/[email protected]/%20> Website: https://ewh.ieee.org/soc/pses/ <https://ewh.ieee.org/soc/pses/> Instructions: https://ewh.ieee.org/soc/pses/list.html (including how to unsubscribe) <https://ewh.ieee.org/soc/pses/list.html> List rules: https://pses.ieee.org/wp-content/uploads/2024/12/EM-PSTC-List-Rules.pdf For help, send mail to the list administrators: Mike Sherman at: [email protected] <mailto:[email protected]> Rick Linford at: [email protected] <mailto:[email protected]> For policy questions, send mail to: Jim Bacher at: [email protected] <mailto:[email protected]> _____ To unsubscribe from the EMC-PSTC list, click the following link: https://listserv.ieee.org/cgi-bin/wa?SUBED1=EMC-PSTC <https://listserv.ieee.org/cgi-bin/wa?SUBED1=EMC-PSTC&A=1> &A=1 _____ This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to [email protected] <mailto:[email protected]> All emc-pstc postings are archived and searchable on the web at: https://www.mail-archive.com/[email protected]/ <https://www.mail-archive.com/[email protected]/%20> Website: https://ewh.ieee.org/soc/pses/ <https://ewh.ieee.org/soc/pses/> Instructions: https://ewh.ieee.org/soc/pses/list.html (including how to unsubscribe) <https://ewh.ieee.org/soc/pses/list.html> List rules: https://pses.ieee.org/wp-content/uploads/2024/12/EM-PSTC-List-Rules.pdf For help, send mail to the list administrators: Mike Sherman at: [email protected] <mailto:[email protected]> Rick Linford at: [email protected] <mailto:[email protected]> For policy questions, send mail to: Jim Bacher at: [email protected] <mailto:[email protected]> _____ To unsubscribe from the EMC-PSTC list, click the following link: https://listserv.ieee.org/cgi-bin/wa?SUBED1=EMC-PSTC <https://listserv.ieee.org/cgi-bin/wa?SUBED1=EMC-PSTC&A=1> &A=1 - ---------------------------------------------------------------- This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to [email protected] All emc-pstc postings are archived and searchable on the web at: https://www.mail-archive.com/[email protected]/ Website: https://ewh.ieee.org/soc/pses/ Instructions: https://ewh.ieee.org/soc/pses/list.html (including how to unsubscribe) List rules: https://pses.ieee.org/wp-content/uploads/2024/12/EM-PSTC-List-Rules.pdf For help, send mail to the list administrators: Mike Sherman at: [email protected] Rick Linford at: [email protected] For policy questions, send mail to: Jim Bacher: <[email protected]> _________________________________________________ To unsubscribe from the EMC-PSTC list, click the following link: https://listserv.ieee.org/cgi-bin/wa?SUBED1=EMC-PSTC&A=1
