On 12/09/2010 02:38 PM, Igor Chudov wrote: > I am extremely and openly critical of many open source products, but I have > to say that EMC2 is on top as far as documentation, ease of configuration, > etc is concerned. To add to this excellent support, and you would know why I > am very happy. EMC2 is also very stable. > > The documentation is clear, abundant, and actually correct. >
Most end users are blissfully ignorant of the systems integrator who puts up with the headaches that end users are paying to have removed before they get their stuff. I say "stuff" because my comments are about the other most successful computer operating system available. Years ago I bought an Ensoniq sound card that was inexpensive, AND great sounding. The trouble was, when the auto-run of the driver CD ran, it couldn't find the driver files, and installed a dummy hardware for the sound card. I called tech support and got some weird instructions about renaming a whole bunch of files, and trying again. After weeks of headaches, I found I just had to delete the audio device, and when auto-run did it's thing, show it where on the CD it hid the files. If someone bought a PC with this sound card, some technician had already had his 2 week (or perhaps 3 hour) headache finding out what was wrong. Years ago I bought an EMachines PC with XP on it. The motherboard died after a couple of years, and when I bought a new motherboard, Microsoft said I needed to buy a new copy of Windows to go with it. I deliberated on whether to get XP or MCE. MCE was more expensive, but I figured being able to play DVDs out of the box would be worth $30 extra. You can imagine how steamed I was when I found out that MCE couldn't play any DVDs at all without about $50 worth of help from someone else. MCE shipped without any non-MS CODECs. I found out that the system integrator was the guy that got to bear the headaches so that the person buying a new PC could just use it. That's why you get some other third party version of media player with a new PC, the optical drive/media player bundle provides the missing CODECs Now if one of the biggest companies on the face of the Earth needs system integrators to make things work, why should we expect EMC2 to just work out of the box? The guy with the knowledge to make an EMC2 machine work properly is valuable, and should get paid for his knowledge and labor (unless he/she is doing it for his/her own hobby, then what she/he can make is probably the payment sought.) With tools like latency test, the stepper configurator, and comp you guys have even made the system integrator's job quite a bit easier (for simple installations), and on here you provide the help for the tougher systems. My hat's off to you guys who can select the right servo motors/drives/boards and tune a system to work with great accuracy. ------------------------------------------------------------------------------ _______________________________________________ Emc-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/emc-users
