Hello, gentlemen! Today I completed a retrofit of plasma cutting machine. Now there is one more EMC2 machine! BTW this one has 2 independent THC sensors working together. Since that machine is 3 hours of driving from me, which is pretty far for me, client asked me that they would like me to be able to remotely to the PC with EMC as a means for support in case something goes wrong. For example, they need to reinstall OS and restore all the settings or something else. They can arrange the internet connection with fixed IP for that PC.
The question is - what would be the best way to do that? The client with a welding robot also expressed such an idea, but I talked them out of it. But now I start to think that it might be worth trying to implement it as a part of my customer service. I am aware of VNC, but maybe there are some built-in tools in Lucid? What I need is the ability to connect to that PC so that I see the desktop and, if I cannot take over the control of mouse and keyboard, then at least I need some window, where I can paste instructions, based on what I see in the screen. Viesturs ------------------------------------------------------------------------------ Magic Quadrant for Content-Aware Data Loss Prevention Research study explores the data loss prevention market. Includes in-depth analysis on the changes within the DLP market, and the criteria used to evaluate the strengths and weaknesses of these DLP solutions. http://www.accelacomm.com/jaw/sfnl/114/51385063/ _______________________________________________ Emc-users mailing list Emc-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/emc-users
